Find Resorts & Hotels with Spas in Ozarks

"Our stay at this hotel was extremely disappointing. From the moment we walked in, everything felt outdated. Things only got worse when we went into the bedroom and found a massive stain on the bed. We immediately called the front desk, only to be told that housekeeping was gone for the night. Instead of helping us properly, they sent security to leave a plastic bag with sheets for us to change the bedding ourselves. To make matters worse, they didn’t even bring the correct sheets the first time, so we had to wait again for security to come back with another set. We ended up making the bed ourselves with absolutely no assistance from the staff. As if that wasn’t enough, water then started leaking from the ceiling through the ceiling fan. Only after we reported the leak did the front desk suddenly manage to “find” another room for us, despite previously telling us several times that nothing was available. This is all after multiple phone calls and being brushed off by the front desk. The lady at the front was very passive aggressive with no compassion to the situation. She told us that it is what it is basically. Overall, the condition of the hotel, the lack of cleanliness, and especially the way the situation was handled by staff made this a very frustrating experience. This all lasted from 11pm till 1:30am until we finally were able to lay down after a long drive. We will not stay here again."

"Room was clean, friendly staff, breakfast was good, we really enjoyed our stay."

"The room was nice, clean and a good value."

"Beautiful Hotel. Enjoyed our stay. Paid for an upgrade for breakfast and was told by the hotel that they do not have breakfast. Gonna ask for a refund on that."

"The property is just so amazing. Loved our stay and surely coming back again for a longer time."

"Bathroom was not clean. The beds were fine but uncomfortable. Air conditioner was not working right. Most likely will not stay there again. In the morning for breakfast there was like no food and it was not the greatest. "

"Room was clean and very friendly staff. Pool and hot tub were very nice. Bar wasn't open during our stay. Dinner / mystery show on property was good. Will definitely stay again. "

"Room was clean and the pools were fun!"

"Clean room staff was friendly"