I paid for the pool to be heated. It wasn’t. I contacted the owner, manager and his reply was “It’s been a cold spell that happens “. We walked to the other pool and it was warm!!! So I have no idea why ours couldn’t be heated!!! Will not stay here again.
Christine M.
2025 年 1 月に 2 泊滞在
10/10
the property was wonderful, great location! Stewart was great to deal with .the only negative would be there is very little in the way of cooking utensils and no pool specific towels, all are regular sized bath towels. a few things need to be fixed but those are minor issues and are to be expected when booking a rental. Overall a great vacation and after staying in various houses at Terra Verde we would definitely would stay at this house again.
tanya a.
2025 年 2 月に 11 泊滞在
2/10
While the property was in a great location, I do not recommend this specific property to anyone. We ordered and paid for the pool to be heated. I had to call and pay someone over the phone who stated “he turned it on hours prior” when he clearly did not. The temperature was a mild 72 outside but the water never heated. It was ice cold. When I notified the manager, she stated she could not control the weather and refused a refund. The book inside the property states if the temperature outside is above 50, the pool will stay heated. The temperature only dropped AFTER we tried to use the pool. I paid for services not rendered and am being refused refund. 100% do not recommend.
Erin W.
2025 年 1 月に 3 泊滞在
10/10
宿泊されたお客様
2024 年 10 月に 2 泊滞在
4/10
Jennifer V.
2024 年 10 月に 3 泊滞在
2/10
We booked a 3-night stay (Thursday-Sunday), choosing this place because it was pet-friendly. I confirmed with the host, Stewart, that our dog was allowed and there would be no extra fee. Due to Hurricane Milton, we adjusted our plans to arrive Friday instead of Thursday, which I communicated to Stewart. He assured us the property would be ready.
Upon arrival Friday (24 hours after our original check-in time), the house was still not ready. When I requested a discount for the delay, Stewart became aggressive and unprofessional, claiming delays were due to power issues, despite earlier saying the house was fine. He then pretended he didn’t know about our dog, even though we had discussed it before booking.
When we finally got into the house, it was far from what was advertised—dirty vents, worn carpet, poorly equipped kitchen, no hand towels or wash clothes. and uncomfortable beds. Despite paying for pool heat for 3 days, it wasn’t turned on as promised. Stewart ignored my messages about this and refused any refund or discount.
Overall, the house was disappointing, and Stewart’s hostility made the experience even worse. Avoid this place and save yourself the trouble.
Stefanie K.
2024 年 10 月に 3 泊滞在
10/10
Good stay
Curtis B.
2024 年 9 月に 2 泊滞在
10/10
Property was just what we needed for our trip to Orlando. Everything was as expected, clean and conveniently located. We would stay again.
Colby B.
2024 年 9 月に 2 泊滞在
10/10
Super clean and close to everything!!! This House was our point of reunion with family in FL and we had the best time in it. the pool was soo relaxing and the neighborhood is very quiet. I loved how the kitchen was well equipped. The owner was super nice from the initial communications. i will book again next time im in the Orlando area. Thank you soooo much. Oh almost forgot..my little dog had a great time on this, his first trip.
Finella M.
2024 年 7 月に 4 泊滞在
8/10
Many of the features advertised were at an additional cost, hot tub heated was an additional 100 dollars, use of the grilles an additional cost. Once you arrive you have to pay an additional fee to get a card to enter and leave property that was not mentioned in the description. TVs outdated with no smart TVs there. Little privacy at the pool with no fence. No paper towels when we arrived.
Brittany B.
2024 年 6 月に 3 泊滞在
10/10
Casa muy espaciosa, ordenada ubicada en zona céntrica y muy familiar
Nallely M.
2024 年 6 月に 5 泊滞在
10/10
The house was very nice and clean. It was very spacious. Easy check in. I would definitely stay here again.
Kandace N.
2024 年 5 月に 2 泊滞在
10/10
We had a wonderful time and the kids had a blast!
Michelle F.
2024 年 3 月に 2 泊滞在
10/10
It was a relaxing vacation
Stephanie S.
2024 年 2 月に 12 泊滞在
10/10
The property is in a quiet neighborhood with residents and tourists but it is off a busy road can bring loud vehicles but nothing too extreme.
The house itself had bare minimal necessities (dishware was mostly ceramic and glass cups)
Would say that it needed to be stocked with more linens (hand towels, bath towels, pool towels) as there was not enough for 6+ people
The two master bedrooms had comfortable enough beds but the two twin rooms are not intended for older bodies who need plush.
I would definitely rent from the owner again when back in town from Texas
Jordan B.
2022 年 9 月に 6 泊滞在
8/10
Our weekend was not spoiled but compared to other homes we have rented, we would have enjoyed a bit more cleanliness on furniture and bed linens.
Asking us to start washing linens without leaving any soap is a bit much.
Furniture, linens and pillows need refresh/ replace. Everything in need of an update. Many lamps either broken or loosely held together.
Not much to cook with. 3 pots. No frying or baking pan.
Plastic cups for pool would be safer. Washer dryer work very well.
We threw one glass away because it had a chipped rim.
Elaine C.
2022 年 5 月に 4 泊滞在
8/10
It was an easy process
Christopher R.
2022 年 3 月に 4 泊滞在
10/10
The house was so beautiful and so spacious for a family of 2 .. my kids and nieces love he pool so much that we don’t even go the beach . Thank you for allowing us to stay in your beautiful home ..
syda m.
2021 年 11 月に 4 泊滞在
10/10
Great Space for family and friends. Quiet neighborhood and good location.
Mitchell G.
2021 年 7 月に 2 泊滞在
10/10
From the minute that I turned into the neighborhood, it was definitely a paradise! The house Was located in a great location close to stores, food and lots of entertainment! The house is very clean and definitely fit my family of seven comfortably! I will recommend this house to everyone. The pool was our favorite. Little disappointed the TV didn’t work in the master bedroom and the stereo was a little outdated and didn’t work, unless you bring CD’s. Overall I’m very happy with my stay and we recommend this place for a big family. I wish I knew upon arrival that there were so many amenities in this location. So next time I’m looking forward to taking advantage of the tiki bar, game room, and lots of other things. Thanks so much! 😀
Violet C.
2021 年 8 月に 2 泊滞在
10/10
Everything was great. Only downfall was hottub and pool heat was supposed to be on when we got there, but it wasnt till the 2nd day that they came to turn it on. Kid was disappointed at first.
Jeff K.
2020 年 3 月に 3 泊滞在
10/10
I loved the place it was nice, clean and plenty utensils to cook with the only thing was we couldn’t enjoy the pool because of rain but overall my experience was excellent hope to stay again in the future
Latoya S.
2019 年 10 月に 2 泊滞在
6/10
Everything was fine with the house. The pool was another story. I paid the extra $175.00 to heat the pool but had issues all week with the heat. A repair man was out on Monday but after that the pool was never warm. I reported it twice and was told it was going into HP mode. Don’t know what that means but the pool does need some work. Also, none of the lights in the pool work. Other than that issue everything was good