Thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you loved everything we have to offer and that our well-kept property met all of your expectations for a perfect stay. Kindly note, in-room amenities such as hair dryer are available at the front desk to ensure their cleanliness. Please revisit us again when in the area. Sincerely, Hotel Management

Yama, thank you for being our guest at Extended Stay America. We're happy to know our location close to the Angels Stadium, Honda Center, and Starbucks worked well for you and that you had a pleasant time with us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, we have alerted our maintenance team about the water, and they are checking and fixing it immediately. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management

We are pleased your stay was a fantastic one and thanks for your nice rating. All of us at Extended Stay America look forward to having you stay with us again. ​​​​​​​ Sincerely, Hotel Management

Thanks for evaluating your stay. We are glad to read you liked the kitchenette in your room and the service provided by our staff. However, we are sorry for any inconvenience you had during your stay.  We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management

Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management

We are happy you were pleased with most of our services, but we are sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management

Dear Peiwen, We appreciate the wonderful review and thank you for taking the time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Extended Stay America is your first choice the next time you visit the city. Sincerely,Hotel Management

Dear Judith, Thank you for the kind review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. We will evaluate the instances you mentioned, as we are committed to offering exceptional service for our guests. Thank you for choosing Extended Stay America, and we look forward to your next stay.Sincerely,Hotel Management

Dear Monique, Please accept our apologies, as we never mean to disappoint our guests in any way. We always aim to provide a clean environment, excellent service, and an exceptional experience for all our guests. However, after reading your detailed feedback, we sincerely apologize for not being able to make that happen for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address these problems and ensure future guests are not similarly impacted. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincerely,Hotel Management

Dear Stephanie, Thank you for staying with us and sharing your experience. Your positive feedback means the world to us, and we are delighted to learn that you enjoyed your stay with us. Thank you for highlighting our hospitable staff, central location, sparkling rooms, and the various amenities that we offer to our esteemed guests. However, we are sorry for the issues which kept it from being perfect. We appreciate you choosing our hotel, and we hope you will allow us to improve your impression of us the next time your travels bring you to the area.Sincerely,Hotel Management

Dear Ryan, We are delighted that you appreciated our location and competitive pricing at Extended Stay America. Your feedback regarding the cooking odors from neighboring rooms is valuable to us. While we strive to provide a comfortable stay with kitchen facilities, we understand the importance of minimizing any inconveniences. We apologize for any discomfort caused by the cooking smells and assure you that we will look into ways to mitigate this issue. Thank you for bringing this to our attention, and we hope to welcome you back for an even more pleasant experience in the future.Sincerely,Hotel Management

Dear Kimberly, Thank you for your feedback. We apologize for the subpar experience you had during your stay. Providing a comfortable and enjoyable stay is our priority, and we regret that we fell short of meeting your expectations. Your feedback regarding the breakfast options, amenities, and room condition is concerning, and we are addressing these issues promptly with our team. We appreciate your patience and understanding and hope to have the opportunity to improve and provide you with a more satisfactory experience in the future.Sincerely,Hotel Management

Dear Sara, Thank you for staying with us and for reviewing your experience. We apologize for the lack of friendliness and assistance you encountered at the front desk. Providing exceptional service is our priority, and we regret that we fell short of your expectations in this instance. We will address this with our team to ensure all guests receive the courteous and helpful service they deserve. We appreciate you bringing this to our attention and hope for the opportunity to welcome you back for a more positive experience in the future. Sincerely,Hotel Management

Dear Robert, Thank you for sharing the specifics of your recent stay. We sincerely apologize for not meeting your expectations during your recent stay at our hotel. We sincerely regret any inconvenience you experienced, especially regarding your concerns with the upkeep of our property, which is of utmost importance to us. Your feedback is invaluable, and we will immediately address this matter with our housekeeping team to ensure such oversights do not recur. Your satisfaction is our top priority; therefore, we sincerely hope you will consider granting us another opportunity to host you in the future so we can show you our dedication to exceptional experiences.Sincerely,Hotel Management

Dear Manojkumar, We sincerely apologize for the cleanliness issues you encountered during your stay. Your feedback is important to us, and we will address these concerns with our housekeeping team to ensure thorough and timely cleaning of our rooms. We also appreciate your feedback regarding the condition of the bathroom and room carpets, and we will work to improve these areas. Regarding breakfast, we apologize if our offerings did not meet your expectations. Your comments will be considered as we strive to enhance our amenities. Thank you for bringing these matters to our attention, and we hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management

Dear Susan, Thank you for your gracious review of Extended Stay America. We're particularly pleased that you enjoyed your stay at many levels. We have noted your feedback and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are thrilled that your overall experience was positive, and we hope we have the chance to welcome you back in the near future!Sincerely,Hotel Management

Dear Alfredo, Thank you for reviewing your time with us. Please accept our apologies for your disappointment with the concerns overlooked. We will address this with our housekeeping team to ensure everything is in order. We understand how frustrating and inconvenient this must have been for you, and we deeply regret its negative impact on your trip. Our front desk team is always available to help you. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management

Dear Flora, Thank you for taking the time to share your feedback regarding your recent stay. We strive to maintain high standards of cleanliness and comfort, and we are sorry that we fell short in this instance. Your comfort and satisfaction are paramount to us; therefore, we regret not meeting your expectations. We will address these concerns appropriately to ensure our guests stay comfortable. We hope you will consider giving us another chance to provide you with the relaxing stay you deserve.Sincerely,Hotel Management

Dear jesus, Thank you for staying with us and reviewing your experience. We sincerely apologize for not providing the clean, spotless room you expected upon arrival. Ensuring our rooms meet the highest standards is our priority, and we regret not meeting these expectations. We have addressed this issue with our housekeeping team, and we appreciate you bringing this to our attention. We hope you will revisit us and allow us to provide you with a more seamless stay.Sincerely,Hotel Management

Dear Imelda, Thank you for choosing to stay at our hotel during your recent visit to our area. We understand that first impressions are important, and clean accommodations play a vital role in creating a pleasant stay. Therefore, we apologize that this was not your experience. We take cleanliness very seriously, and we will ensure that our team pays more attention to this aspect to provide a more pleasant experience in the future.Sincerely,Hotel Management

Dear Sun Hyun, We're delighted to hear that you and your family enjoyed your stay at Extended Stay America. Providing kind and attentive service is important to us. Thank you for your positive feedback, and we look forward to welcoming you back for another great experience.Sincerely,Hotel Management