Hotel New Tsuruta

Photo gallery for Hotel New Tsuruta

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In-room safe, desk, free WiFi, bed sheets
View from room
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel New Tsuruta

Hotel New Tsuruta

3.0 star property

4.0/5 Very Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Housekeeping
874-0920, Oita-ken, Beppu, 1-14-15 KITAHAMA

Explore the area

  • Popular LocationTakegawara Onsen2 min walk
  • Popular LocationBeppu Tower4 min walk
  • Popular LocationBeppu Park5 min drive
  • AirportOita (OIT)43 min drive

Choose dates to view prices

About this area


Located in Beppu, Hotel New Tsuruta is in the city center and by the ocean. Beppu City Traditional Bamboo Centre and Beppu Art Museum are cultural highlights, and travelers looking to shop may want to visit JR Oita City and Tokiwa Wasada Town Mall. Beppu Tower and Umitamago are also worth visiting.

What's nearby

  • Takegawara Onsen - 2 min walk
  • Beppu Tower - 4 min walk
  • B-Con Plaza, Global Tower - 3 min drive
  • Beppu Park - 5 min drive
  • Jigokumushikobo Kannawa - 6 min drive

Getting around

  • Beppu Station - 7 min walk
  • Kamegawa Station - 12 min drive
  • Oita Airport (OIT) - 43 min drive

About this property

Hotel New Tsuruta

3-star hotel by the ocean
At Hotel New Tsuruta, you can look forward to an indoor mineral hot spring (onsen), shopping on site, and a restaurant. Treat yourself to spa services, such as a facial, aromatherapy, or a massage. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • Continental breakfast (surcharge), hot springs on site, and a 24-hour front desk
  • Concierge services, free newspapers, and coffee/tea in the lobby
  • Guest reviews speak well of the overall value, helpful staff, and proximity to public transit
Room features
All guestrooms at Hotel New Tsuruta feature thoughtful touches such as fireplaces and air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 24-inch LCD TVs with digital channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers


English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9 AM: JPY 1080.00 per person
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • Hot springs
  • Shopping

Family friendly

  • Refrigerator


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance


  • Aromatherapy
  • Body treatments
  • Facials
  • Indoor mineral hot springs (onsen)
  • Manicures and pedicures
  • Massage - sports
  • Separate men/women areas in public bath
  • Yukata (Japanese robe)


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Wheelchair-accessible path to elevator


  • Designated smoking areas

Room amenities


  • Air conditioning
  • Bed sheets


  • Bathrobes
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels


  • 24-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator


  • Desk
  • Fireplace
  • Guidebooks/recommendations
  • In-room massage
  • Local maps
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3 PM - 10:00 PM
Minimum check-in age - 15


Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates receive dinner from 6 PM to 8 PM only. The dining venue closes at 9 PM.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 250-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: JPY 1080.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel New Tsuruta Beppu
Hotel New Tsuruta
New Tsuruta Beppu
New Tsuruta
Hotel New Tsuruta Hotel
Hotel New Tsuruta Beppu
Hotel New Tsuruta Hotel Beppu

Frequently asked questions

Is Hotel New Tsuruta pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel New Tsuruta?

As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Hotel New Tsuruta on Aug 31, 2022 start from ¥7,473, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel New Tsuruta?

Self parking is free at this property.

What time is check-in at Hotel New Tsuruta?

Check-in is from 3 PM - 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Tsuruta?

Check-out is at 10:00 AM.

Where is Hotel New Tsuruta located?

Located in the heart of Beppu, this hotel is 0.1 mi (0.2 km) from Takegawara Onsen. Beppu Station is 7 minutes by foot.

Can I cancel my reservation for free at Hotel New Tsuruta and receive a full refund?

Yes, Hotel New Tsuruta offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Tsuruta cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very Good

Rating 5 - Excellent. 226 out of 662 reviews
5 - Excellent 34%
Rating 4 - Good. 286 out of 662 reviews
4 - Good 43%
Rating 3 - Okay. 110 out of 662 reviews
3 - Okay 17%
Rating 2 - Poor. 30 out of 662 reviews
2 - Poor 5%
Rating 1 - Terrible. 10 out of 662 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Secret Gem in Beppu
If your looking for a unique experience in Beppu this is the place. You can get the traditional Japanese Inn style or Western style room and the Onsen is very big with a sauna on the male and female side, body wash shampoo and conditioner are available at each of the wash station. They will come to your room around 1800 to set up your futon in your Japanese style room it's a lovely surprise after being out n about all day.
Stayed 2 nights in Dec 2021

3/5 Okay

Disliked: Cleanliness
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and best economic value. Room was clean and breakfast was good
Stayed 5 nights in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019