4/10 (不満)
Sophie M.
2025 年 7 月 23 日
気になった点 : 清潔度
We were really disappointed with our stay. The photos do not reflect the current state of the house which is not well maintained.Upon arrival, we were met with a strong musty smell like the place hadn’t been aired out in weeks.The listing mentioned towels, but what we found were moldy-smelling and unpleasant to use. All the closets were in disarray, with no rods or shelves to store clothes. While the sheets were clean and the kitchen looked okay (though we didn’t use it), the rest of the house was not. Furniture surfaces were dusty, and there was visible hair and dust under the beds and in the bathrooms.When we arrived, we realized there was no WiFi, even though it was listed under the amenities. I contacted the owner, who pointed out that the description says “no WiFi.” Since we were visiting friends, I hadn’t focused on that section as it mostly described local activities. I later saw the note about no WiFi at the end of the summary. Still, most renters rely on the amenities list, and the listing should be accurate and consistent throughout.There was also no communication from the owner, aside from our brief WiFi exchange. In all my past Airbnb and VRBO stays, owners typically check in to make sure guests have arrived safely, or leave a welcome note or small touch.This property does not reflect the standard we’ve experience with other rentals. The listing should be updated to accurately reflect the home’s current condition and amenities.
Sophie M.
2025 年 7 月に 2 泊滞在