On the surface this property is set on lovely grounds but take a look closer and the service could be far better for the price we paid.
we got to the spa for 10:30am one morning and the umbrellas were not up, sun beds didn’t have their mattress laid until after 11am. There isn’t poolside service for drinks.
I had booked two rooms as I had my parents stay as well, we were visiting for an onsite welding. The second room didn’t have shower-gel topped up on entering and the safe was not unlocked from a previous stay.
The turn down service was lovely but they kept turning up the heating to 24degrees along with the under floor heating, which was not necessary as we live in the uk it was not heating weather for us.
Service st breakfast was brilliant from the staff and food was lovely, no complaints here.
Generally staff around the resort are friendly and helpful but service/attention to detail needs improvement as mentioned.
Would I stay here again, not for the price we paid I’m afraid, I would expect far more of a luxury feel and service to be upgraded, being used to those levels in the uk, for price paid.
Sona
2023 年 10 月に 3 泊滞在
10/10 (非常に良い)
CLIFFORD
2023 年 10 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
well done team , awesome
An Exceptionally high standard of hospitality , well done to the Fordoun Team . Highly recommended . Thoroughly enjoyed the stay .
CLIFFORD
2023 年 10 月に 2 泊滞在
8/10 (良い)
Roenel
2023 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Roenel
2023 年 7 月に 2 泊滞在
8/10 (良い)
Bruce and Jody
2023 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend break
Our stay was lovely, the superior suite was nice and spacious and clean. The staff were very friendly and food was awesome! The grounds are beautifully kept. We had spa treatments which we enjoyed. Overall a lovely, relaxing weekend away
Bruce and Jody
2023 年 7 月に 2 泊滞在
10/10 (非常に良い)
Grant
2023 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
All one needs for a break
A wonderful mid winter break. Cosy and felt pampered. Wonderul room and little nicieties added to the stay. Staff were professional and friendly. Well recommended.
Grant
2023 年 6 月に 1 泊滞在
10/10 (非常に良い)
EMT
2023 年 6 月 18 日
EMT
2023 年 6 月に 2 泊滞在
10/10 (非常に良い)
Craig
2023 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Craig
2023 年 4 月に 2 泊滞在
10/10 (非常に良い)
Chanel
カップルで旅行
2023 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always a treat to stay at the Fordoun Hotel and Spa. Beautiful surroundings, great service, excellent food.
Chanel
8/10 (良い)
mahomed
2022 年 10 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
MSA
STAY WAS LOVELY. WAS DISSAPPOINTED WITH THE WATER PRESSURE IN THE ROOM SHOWER.
FLOTATION POOL WAS OUT OF ORDER AND THE POOL WATER WAS NOT HEATED.