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「limited parking but decent location close to the airport」

「Leaking shower head was my complaint. Nice property good staff clean rooms」

「Very comfortable stay. Nassim at the front desk was very professional and took great care of us!」

「I stayed at the Embassy Suites to plan a future relocation to the Raleigh area. The hotel in all aspects met or exceeded my expectations. The daily breakfast was not overly crowded with replenishing of all breakfast items as needed. Aesthetically, the room is dark, but very clean and accommodating. Noise levels were minimal. The internet connection was strong enough for a relaxing stay. There is a parking garage in the back of the hotel to accommodate larger crowds. Customer service at this...

「Roaches and coffee hour with no coffee」

「Great customer service.」

「Overall, we had a great stay. The hotel has a contemporary lobby and modern, well-maintained rooms. The King room was a bit smaller than expected, but it was still comfortable for my partner and me. The location is excellent, especially if you’re flying, as it’s very close to the airport. The fitness center was one of the better hotel gyms I’ve used, and the breakfast exceeded expectations with a good variety of options. The only minor drawbacks were that the Wi-Fi could be a bit slow at...

「Clean room and parking」

「Was lied to about the rate. When I made to reservation the rate was $179. When I checked out it was $196 and did not have incidentals. Questioned the representative and she had no idea how to correct and absolutely did not care to correct. Furthermore she informed me I would need to obtain my receipt from Experian. After I challenged her she mysteriously emailed the receipt. Stayed at this property 3 or 4 weeks ago with absolutely no problems. My daughter moved to the area 6 months ago and...

「The staff was very helpful answering our questions!」

「The refrigerator froze everything. This room needed some serious work. Big stain on rug and the bathroom was in shabby condition for the money we had to pay. Most Holiday Inns are immaculate. This one was not」

「The hotel seemed relatively new. It was a tiny bit out from the main city, but still right off 40 & there were several eating choices. The reception area was nice; they had snacks, drinks, wine, & beer you could purchase. We did have to pay $5 per day to park, though. The room was very nice & roomy. They even had 2 COMPLEMENTARY waters, something that is very unusual. The breakfast was phenomenal! It was quite a large spread. We travel up this way quite often, so I decided we will stay here...

「We only stayed 2 nights, everything was perfect.」

「立地は最高だが全体的に部屋が汚い、設備が悪すぎる。もっと室内の設備を充実させるべきだし、部屋に虫が2匹もいて居心地が悪すぎた。レシートの依頼をしたがいまだにメールで来てないなど、金額とサービスが合わないと思います。」