Search Guest Houses in Northern Vietnam

"The staff is incredible. They are attentive, hard working and go out of their way to make sure that everyone is happy and have what they need. The standard rooms are tiny and outdated. We were moved to a larger, renovated room and it was perfect. The restaurant is excellent. Food is fresh and service is exceptional. Welcome drink and desert was lovely and the parting gift was a nice touch. Reserved transport from the airport directly with the hotel. Very convenient, reliable and efficient. No need to haggle at the airport. The driver waits for you in arrival section with your name on a sign. "

"Wonderful staff and fantastic location! I would definitely stay again. "

"Anna as the breakfast supervisor has been great.. she was bery helpful ơn advices and where to go.. the front desk staff were also very pleasant and welcoming .. We felt at home.. the breakfast menu was very good .. the location is super and the staff was very helpful.. we will come back .."

"Great stay at the Pan Pacific. Fantastic friendly staff and great breakfast options. We also club access which was a nice touch. Good location for exploring Hanoi. Clean, spacious room as well."

"Good but little small rooms"

"Very nice hotel, room was clean and spacious, bed was comfortable and staff were very attentive to all needs and solved any problems we had. We also had an airport transfer booked by them which was very convenient and better priced than any transfer we had used previously "

"Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel "

"Amazingly helpful staff. Unfortunately I arrived to the hotel with very bad food poisoning and the staff was catering to our needs. They were super friendly and helpful. At the beginning we even got a room upgrade. Unfortunately I was not able to explore Hanoi much but beautiful comfortable room made my situation better as I stayed there for 2 days.Especially bug thank you to Kim for helping us a lot. I definitely want to come back next time healthy to explore the city "

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "