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"Location is great! A few steps from the Sky tower. Emily was the friendliest and cheerful person i met throughout my stay in New Zealand. She handled our check-in and check -out process."

"Excellent concierge services. "

"staff， locations "

"Great staff, amenities, clean room great people, always willing to help. Concierge was wonderful. Hold your bags if you come in early good location it’s a happening place so much things going on all the time."

"Lovely room on the 21st floor. "

"Clean rooms, great location, friendly staff."

"We were upgraded (due to our Expedia VIP status) to a one bedroom apartment, which despite being “just” a hotel had the best equipped kitchen of all the apart-hotels we’ve stayed in in the previous 6 weeks. If the location were in the CBD instead of at the airport it would be a fabulous long-stay. Friendly staff, super clean and comfortable room, convenient full service in-house restaurant that serves food a cut above expectation. Despite decor that looks like any other hotel’s breakfast room, the food was fabulous, the servers wonderfully friendly, and the wine list well curated. There’s also a lovely lobby bar with barista (and cream). We also appreciated that there was no surcharge for their airport shuttle.We’d definitely stay here again pre or post flights to or from Auckland. "

"Especially helpful check in . Our room was made available for an early check in"

"Clean and comfortable. Had a leak in our room and staff moved us quickly and efficiently. "