Norden Vacations from ￥216,907

Could make an effort to improve beds and mattresses.

Lovely hotel, breakfast was brilliant and it was a great hotel to stay in right next to town and round the corner from the Arndale

Was our 3rd or 4th time staying. Car park good. Area around is lovely. Reception area is really nice. Room is clean, large. Bar food was good. Staff were good. Breakfast was okay - staff there were lovely. Pool, changing rooms are nice but steam room not working which was a shame. Welcome arrival from reception always seems lukewarm.

I just stayed in room 337. The room looked great initially and like an American hotel in America. A nice size, modern, etc. The issue was what was under that veneer. The bed was hard. The pillows were both flat and lumpy. The toilet system did not want to flush and I had to struggle every single time to make it do so. I took a shower, not intending to get my hair wet, and it wound up soaked because the showerhead had a leak and sprayed in all directions. This including spraying in my face. My shoes and clothes on the floor also got wet because the shower door doesn't seal correctly at the bathroom so it was flooding the bathroom with water. I did call and because of the holiday they did not have maintenance in at the time. On top of that, I had to pay a fee for late checkout. I spent that extra time getting bags and wrapping up my soaked clothing so it didn't ruin the other items in my bag. The staff were nice, however, and the location was great. I went to two concerts and both venues were a fairly cheap Uber away. I just expected more of a Hilton and feel like maybe the Holiday Inn across the street may have even been a better option. The air conditioning worked well though so that was nice.

Solo traveler - they made me feel welcome and safe! someone always available to answer any questions i had.