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"Excellent"

"Best customer service I’ve ever had. Easily beats out most luxury hotels."

"Everything is nice "

"The staff was very nice! They didn’t really speak english, but it was easy to communicate with them. The location is nice and the room was very authentic and pretty! The breakfast was nothing that we expected. It was awesome!! When staying here, you must eat breakfast here. Not an american style breakfast! Very very authentic japanese breakfast that we enjoyed very much. Great experience!! "

"The Monterey was a most agreeable hotel. Very helpful staff, very well kept and clean and a great Onsen style bath. Very handy to station, shops and the castle and other sights. "

"Thanks"

"Wonderful hotel next to train station. The sauna is great (and free for guests!). Breakfast is one of the best I’ve had in Japan. Well worth the price. Staff are excellent. "

"If you like to stay at this hotel, please be aware that there is only one restaurant and meals have to order 2 days prior to your arrival. "

"Complimentary drinks and night snacks"