Nga Son Vacations from ￥94,737

The property is in a good location. The area is very noisy. The staff are friendly. We were promised that we could upgrade our room to a larger room however the upgrade was not available. The rooms are too small for a family, there was little room to store our luggage. The bathroom is tiny with a glass frosted door. We had no view. The breakfast was average.

We had a very pleasant stay at the Oriental Jade Hotel. We booked two corner rooms, which were clean and comfortable, although the views from the fifth floor were not particularly impressive. The highlight of our stay was the excellent service. Every staff member we encountered was friendly, welcoming, and attentive. We truly appreciated the hospitality and felt well taken care of throughout our stay. The location is fantastic — just steps from Hoàn Kiếm Lake and many of Hanoi’s main attractions, with shopping and plenty of restaurants only a few blocks away. The breakfast buffet could be improved, particularly with more variety and better-quality cheese and cold cuts to accompany the bread selection. The eggs also need some attention; both days our eggs were overcooked, suggesting the kitchen could benefit from some additional training. Overall, what stood out most was the wonderful service and friendly staff. The location is hard to beat, and we would happily consider staying here again.

We thoroughly enjoyed our stay at the Brilliant Jade Suites, which boasted an ideal location overlooking Hoan Kim lake and was just a short walk from the old quarter. These suites only had a total of six rooms and it was very relaxing. The reception staff were incredibly friendly and helpful, with Robin, Huy, Mie, and Otis standing out for their exceptional service. They made our stay extra special. They even took care of our breakfast needs on days when we had early morning tours. We definitely recommend these service suites to anyone staying in Hà Nội.

Great location and extremely helpful staff.