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クリーブランド ハウスの口コミ

3 out of 5
クリーブランド ハウス
27 Clarke Street, Newport, RI

口コミ

8.4

とても良い

評価 10 - 350 件の口コミ中 179 件が非常に良い" "
評価 8 - 350 件の口コミ中 98 件が良い" "
評価 6 - 350 件の口コミ中 42 件が普通" "
評価 4 - 350 件の口コミ中 16 件が不満" "
評価 2 - 350 件の口コミ中 15 件が非常に不満" "

8.8/10

清潔度

9.0/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Phil

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quaint and comfortable, staff was very attentive and pleasant.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Joseph

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The hotel is run down and needs some basic repairs to keep up with the properties surrounding it. The owner was extremely helpful in working out parking, which is great for the location but the property is in need of cosmetic repairs. Our room had no air conditioning or screen so the window was completely opened all night. Just one of a number of things that need some attention.
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Thomas

2024 年 5 月に 1 泊滞在

6/10 (普通)

Robert

家族旅行
良かった点 : 清潔度
気になった点 : 設備とサービス
Owner called at 1130 that day asking when we could check in as she had someplace yo go. Changed plans to go straight there, room wasnt ready but now in other property since it makes no sense to heat a bldg just for 2 rooms. Definitely heated, all 3 rooms on the floor were around 75 degrees. No screens in windows to open. And we could hear everything going on in yhe next room. Worry less about jow many properties you have bought and more about keeping guests comfortable. But room was clean and otherwise comfortable. Great location.
2024 年 4 月に 1 泊滞在

8/10 (良い)

Tej

2024 年 4 月に 2 泊滞在

8/10 (良い)

Marina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
OLからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you! We greatly appreciate your feedback, and we look forward to serving you again in the future.

10/10 (非常に良い)

Ginelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great spot
2024 年 4 月に 1 泊滞在
OLからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for choosing to stay with us; It was a pleasure hosting you. We greatly appreciate your feedback, and we look forward to serving you again in the future.

10/10 (非常に良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
OLからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you for your feedback. It was our pleasure to host you, and we look forward to hosting you again.

10/10 (非常に良い)

Wendy

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
If you’re into the Inn experience, Cleveland House is the best! The rooms are lovely and clean and the Innkeeper, Rick, couldn’t be more helpful. He truly bends over backwards to make your stay perfect. We spent our anniversary there in November and just returned with my parents for an April weekend trip. I don’t have one complaint from either trip. (And neither did my parents-which is AMAZING-in fact, they were gushing.) The parking is right outside your door and you can walk just about anywhere you want to go! ⭐️⭐️⭐️⭐️⭐️
OLからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you so much for choosing to stay with us. We are delighted to hear that you and your parents had a wonderful time during your stay. Your opinion matters to us, and we appreciate your feedback. We are committed to providing you with the best possible experience, and we look forward to serving you again in the future.

10/10 (非常に良い)

Hans、Stratford

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice staff, great location, we will return.
2024 年 4 月に 3 泊滞在
OLからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your feedback. It was our pleasure to host you, and we look forward to hosting you again.

10/10 (非常に良い)

Jirair

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a historic building from the 1700's. It was close to all the shopping and dining and yet it was away from the hustle and bustle and noise. It was fairly priced. All in all it was a good experience.
2024 年 4 月に 1 泊滞在
OLからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your feedback. It was our pleasure to host you, and we look forward to hosting you again.

8/10 (良い)

Justin

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
We went into Cleveland House which is beautiful, but she put us in the house across the street, it was ok. The bed was nice and comfy and the room was very clean. The building was pretty old and creaky and the windows were very drafty. We had the breakfast which was just plain. The website says $12.50 but they charged us $16.95 which was a rip-off for tea, juice, 2 eggs, one sausage patty and bread that we had toast. Location was ideal. We probably would go back int he summer, but would opt for some place else for breakfast.
2024 年 3 月に 1 泊滞在
Rickからの返信 (投稿日 : 2024 年 4 月 30 日)
We have four properties on Clarke street which at all at the same location. We always try to offer guests a better room choice when they are available. Yes, our properties date back to the 1700 and 1800's which is part of their character. But they have been renovated to the nines. We are known to have the nicest bath amenities in Newport. Our breakfast cost of 16.50 given the hike in eggs and related increases we feel is a good value for a cooked to order breakfast, all included.

6/10 (普通)

tina

グループ旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only good thing was parking. Bathroom is tiny you can barely wash your face on the sink it os do small and don’t try to wash your feet or raise your arms in the shower impossible. Definitely needs updating.
2024 年 3 月に 1 泊滞在
Rickからの返信 (投稿日 : 2024 年 4 月 6 日)
Tina booked a room with one queen bed at the Cleveland House. Tina came with a girlfriend. We offered Tina to re-locate to another property which had a two-room suite each room had a queen bed at the same rate. The bathroom is small. The Cleveland House has some of the nicest bathrooms in Newport. She probaly should of stayed at the Cleveland House and shared a bed with her friend with a nice bathroom. Our apoligies.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
OLからの返信 (投稿日 : 2024 年 3 月 4 日)
Thank you! It was our pleasure to host you and we look forward to hosting you again.

2/10 (非常に不満)

Mikala

2023 年 12 月に 1 泊滞在

10/10 (非常に良い)

Tedi

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff were very friendly and helpful. The room was very cozy and warm during the winter. The building and the furniture is a bit older but the location was perfect, close to all locations for the best places in Newport.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

nancy

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Rick was awesome deal with
2023 年 11 月に 1 泊滞在

8/10 (良い)

taylor、weymouth

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
Weve stayed there before. Its an older property but its close to the waterfront. Floors are creaky but thats what you get with a hotel this old.
2023 年 11 月に 1 泊滞在

6/10 (普通)

Paula

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great stay!
Was a great overnight stay. The staff were super friendly and helpful. They had great suggestions for places around town and were very welcoming. The room was small and cozy. The shower was great. The only thing I’d change was the mattress was stiff for my taste, but my partner had no problem.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Terrance

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Inn with lots of old world charm!
Everything was great except for the flat pillows. I will definitely stay here again but I’ll bring my own pillow next time.
2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Damien

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Kristen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice Historic place near the action.
Very nice room and close to the waterfront.
2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Ellis

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great Place & People, Would Book Again!
Great location, historic building, and possibly the most attentive and kind hotel staff I've ever had the pleasure of knowing. While I was a little confused at first by the switched (or in some cases unplugged) lights and the pervasive heat/unopenable windows, they did little to detract from the incredible people, delicious breakfast, and beautiful, well-kept space. In truth, the biggest pros of the hotel were not the room itself, even if the spacious bathroom and large tub were quite nice, but the walking distance to so much of Newport's wonderful attractions and the merciful existence of onsite parking. The staff were communicative and helpful at all times from before checking in to after checking out, and that really puts this place over the top for me. Next time I vacation in Newport, I know exactly where I'm going.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

dianna

2023 年 11 月に 1 泊滞在

10/10 (非常に良い)

Kip

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful facility, great staff, convenient location
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Kimberly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
WONDERFUL ACCOMMODATIONS!
The Cleveland House was AMAZING! Beautifully decorated! The bed was so comfortable. Our host was very helpful in recommending restaurants and things to see. WONDERFUL ACCOMMODATIONS! HIGHLY RECOMMENDED! :)
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property was great, Rick is an exceptional host.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Alfred

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love staying at this property. Staff and room are excellent. We can walk easily to our destinations. Great place to stay!
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

jackie

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Jaime

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

Eric Aian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 4 泊滞在

10/10 (非常に良い)

Charlotte

良かった点 : 清潔度
2023 年 10 月に 1 泊滞在

6/10 (普通)

benedict

家族旅行
良かった点 : スタッフとサービス
2023 年 10 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
Quaint old inn perfectly located in the heart of Newport. Was a last minute booking but worked for what we needed!
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Courtney

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved how close it was to everything!
2023 年 10 月に 2 泊滞在

6/10 (普通)

Kat

カップルで旅行
良かった点 : スタッフとサービス
It was quaint and a lovely location. The accommodation was not exactly our preferred. We were awaken early by other guests enjoying breakfast outside our room from early this morning.
2023 年 10 月に 1 泊滞在

8/10 (良い)

William

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy walking to every activity and dining we participated in except of course the Mansions Tour which as seniors we drove.
2023 年 10 月に 2 泊滞在

8/10 (良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 10 月に 1 泊滞在

8/10 (良い)

Bart

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Cleveland House is in a perfect location and the price was reasonable. Our room was clean and coffee was available in the morning. Rick was very welcoming and a great source of information for what to do in Newport. Breakfast wasn’t included in the price of our room. We opted to purchase the breakfast one morning. The breakfast was convenient and delicious, but we will skip it on our next because of the price. We would recommend a stay there and will return.
2023 年 10 月に 2 泊滞在

10/10 (非常に良い)

Jared

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great spot. Smelled a little musty going in but got the AC going and it got better. The bed was really comfy and the tub was great.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Julian Ruffin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location. We walked to most of our sites and restaurants. Great time to visit, too, since it was after the heavy season.
2023 年 10 月に 5 泊滞在

8/10 (良い)

jerry

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location. Clean room. Friendly staff
2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfort with location
Fantastic location with a clean comfortable room and friendly service.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

Bianca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
They staff were amazing, easy check in and check process. Loved it!!
2023 年 9 月に 1 泊滞在

6/10 (普通)

John

カップルで旅行
気になった点 : 清潔度、スタッフとサービス
Like the history of buildings
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Ted

良かった点 : スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Janet

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very friendly and accommodating
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Shela

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were greeted by the owner upon check-in and even offered other room options as they had some cancelations. Very friendly and informative.
2023 年 9 月に 2 泊滞在