バー (施設内)

ホテル エデソン タイムズ スクエアの口コミ

4 out of 5

口コミ

8.0

とても良い

評価 10 - 4198 件の口コミ中 1751 件が非常に良い" "
評価 8 - 4198 件の口コミ中 1233 件が良い" "
評価 6 - 4198 件の口コミ中 617 件が普通" "
評価 4 - 4198 件の口コミ中 302 件が不満" "
評価 2 - 4198 件の口コミ中 295 件が非常に不満" "

8.6/10

清潔度

8.4/10

スタッフとサービス

7.6/10

設備とサービス

7.6/10

施設のコンディションと設備

7.8/10

環境への配慮

口コミ

10/10 (非常に良い)

SAHO

2023 年 11 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2023 年 12 月 7 日)
Dear SAHO,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Masataka

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
荷物を安く預けられてよかった。
2023 年 11 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2023 年 11 月 9 日)
親愛なる正隆様お時間を割いて私たちとの経験を共有し、親切な評価をしていただきありがとうございます。私たちは、優れた顧客サービスと優れたゲスト体験を提供するという当社の取り組みを継続的に遂行するために、すべてのゲストからのフィードバックと反応を重視しています。またのお越しを心よりお待ちしております。最高、ラショーン・パリスゲストリレーションアンバサダー

10/10 (非常に良い)

MIWAKO

2023 年 9 月に 3 泊滞在

8/10 (良い)

Toshiya

2023 年 8 月に 9 泊滞在
Dobrineからの返信 (投稿日 : 2023 年 9 月 4 日)
Dear Toshiya,We appreciate and thank you for taking the time to let us know how you feel. We highly valueyour stars rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York. Best regards.Dobrine DiazGuest Relations

8/10 (良い)

ICHIRO

良かった点 : 清潔度、スタッフとサービス
複数のブロードウェイミュージカル観劇のために宿泊したので、劇場もTKTSも近くで大変便利でした。朝食も準備してもらえるので朝の時間も効率的に使えました。 洗面所のシンクに水が溜まらなく洗濯できずに困り、相談したところバスタブのある部屋に替えてもらい解消しました。欲を言えば冷蔵庫が部屋にあれば最高でした。
2023 年 5 月に 7 泊滞在
Andrewからの返信 (投稿日 : 2023 年 5 月 30 日)
親愛なるイチローへこの度は、ご滞在の感想をお聞かせいただきまして、誠にありがとうございます。 すべてのコメントを歓迎します。私たちはすべてを建設的に受け止めます。 またのご宿泊を心よりお待ちしております。心から、アンドリュー・ソトゲストリレーションアンバサダー

10/10 (非常に良い)

YUSUKE

2023 年 1 月に 2 泊滞在
Keziaからの返信 (投稿日 : 2023 年 3 月 7 日)
Dear Yusuke,Thank you for the five-star review. We are truly glad to know that you enjoyed your stay. It was our absolute pleasure to serve you and your recommendation to fellow travelers is most appreciated. We are looking forward to seeing you again soon.Best Regards,Kezia E. HartonoGuest Relations Ambassador

6/10 (普通)

Kinuko

2022 年 12 月に 1 泊滞在
Keziaからの返信 (投稿日 : 2022 年 12 月 18 日)
Dear Kinuko,Thank you for spending your valuable time to rate us. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

4/10 (不満)

Akiyoshi

気になった点 : 設備とサービス、施設のコンディションと設備
古いせいか空調設備から水の流れる異音が常に響いた。
2022 年 11 月に 2 泊滞在
Rashawnからの返信 (投稿日 : 2022 年 11 月 14 日)
親愛なる秋吉様フィードバックをお寄せいただきありがとうございます。すべてのゲストからのフィードバックを真摯に受け止め、改善の機会としていることを承知しております。私たちのスタッフは、個人的なサービスでお客様一人一人に印象を与えるよう常に努力しています。率直なご意見を真摯に受け止め、真摯に受け止めさせていただきます。またの機会をお与えいただき、またホテル エジソンにお越しいただければ幸いです。一番、ラショーン・パリスゲストリレーションアンバサダー

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
2022 年 7 月に 5 泊滞在
Rashawnからの返信 (投稿日 : 2022 年 7 月 21 日)
Dear Valued Guest, We thank you for taking the time to share your experience with us. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon. Best, Rashawn Parris Guest Relations Ambassador

8/10 (良い)

Toshihiro

出張
良かった点 : 清潔度
掲載されてるきれいな部屋ではなかった。長期滞在したので、部屋が残念だと別のホテルに変えるわけにもいかず困る。ただ、掃除やベッドメイクは素晴らしい。朝食券も付いてるが、座って食べると$5かかる。クロワッサン1個でも5ドルは納得できない。BOND45は夕食時は何度も行きたくなる素晴らしいレストランとバーです。
2022 年 4 月に 14 泊滞在
Rommel Gopez, ゲストリレーションズディレクターからの返信 (投稿日 : 2022 年 4 月 29 日)
親愛なる Toshihiro, お客様からのフィードバックをお待ちしております。また、コメントをお待ちしております。あなたのようなフィードバックを通して、ゲストの視点から物件のさまざまな側面を見ることができます。私たちはすべてのゲストのフィードバックを心に留め、改善の機会としてとらえていることをご承知おきください。私たちはあなたが私たちに別の機会を与えて、将来の訪問のためにホテルエジソンに戻ることができることを願っています。 よろしくお願いします、

8/10 (良い)

TAMAO

グループ旅行
良かった点 : 清潔度、スタッフとサービス
ドライヤーがなかったのが残念でした 朝食が美味しくて毎朝楽しみでした♪
2021 年 9 月に 6 泊滞在
Rommelからの返信 (投稿日 : 2021 年 9 月 20 日)
親愛なる TAMAO, 私たちの財産のこのレビューを残すためにあなたの一日の時間を割いてくれてありがとう。ヘアドライヤーについてはお詫びしますが、通常はシンクの下にあります。またお会いできることを楽しみにしております。 一番、

8/10 (良い)

Rafael

良かった点 : 清潔度、スタッフとサービス
Bathrooms are small how ever the place is good in location. Being in NY you will only need the hotel to sleep. Breakfast not to good. They will need to upgrade.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Sara

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We were placed in 4 th floor in 6 night we were not able to sleep at all . The windows did not have 2 layer of protection . At midnight city of New York put construction and drilling right the street right beneath us . The grab and go breack fast was 10 worst than Mac Donald's . Even thing was trouble from noice to rooms and service.
2024 年 5 月に 5 泊滞在

6/10 (普通)

Cristiane

カップルで旅行
Os funcionários não são cordiais. Os quartos são barulhentos e é possível escutar todo o trânsito da rua. O estacionamento oferecido pelo hotel é um absurdo de caro (85 usd) e se vc passar 15 minutos da diária no dia seguinte ao invés de te cobrarem pelos minutos adicionais (30 min ou 1h) te tarifam pela diária completa ou seja mais 85 usd!! Nao recomendo
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Anne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We booked for a short trip with the kids over spring break. It was easy to get to and easy to get around. Being able to store our bags before and after check-in allowed us to get in some extra sightseeing.
2024 年 3 月に 2 泊滞在

10/10 (非常に良い)

Margarita

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Gerardo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
the hotel itself is really nice, though it needs some updating regarding minor details (carpet and furniture were a little worn down). Staff was great, very friendly and helpful.
2024 年 5 月に 7 泊滞在

8/10 (良い)

Kimberly

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Don’t Forget to check out the amenities like the free walking tour. They also have a night where they give you free wine, and also tickets for Continental breakfast. Our room was rather small, but the location made up for it.
2024 年 5 月に 3 泊滞在
Dobrineからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Kimberly,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

4/10 (不満)

Luay

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is all about collecting your money without providing the service ! Starting from breakfast to secured luggage and ending with the valet and the attitude of front desk! True you made it a memorable stay, however the other way around.
2024 年 5 月に 1 泊滞在
Dobrineからの返信 (投稿日 : 2024 年 5 月 25 日)
Dear Luay,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

6/10 (普通)

Jasmin、Alta Loma

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
The bed was comfortable and it was quiet on the 12th floor; however, we stayed in room 1249 and it is very, very small. There isn't room for two large luggage and there is not a small refrigerator or coffee maker. The location is good getting to Times Square and several restaurants nearby, the subway and other New York points of interest.
2024 年 5 月に 3 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Jasmin,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

6/10 (普通)

Lynette、Miami

Receptionist not that friendly… Halls are very dim and need a little bit of paint and new carpet. Excellent location.
2024 年 5 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Lynette,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

patrick

カップルで旅行
良かった点 : 清潔度
Ac makes a lot of noise
2024 年 5 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Patrick,Thank you for your feedback and know that we take all guest feedback to heart and as an opportunity for improvement. Our staff consistently strives to make their mark on each of our guests with their personal service. We truly appreciate your candid feedback and take your comments very seriously. We do hope that you can give us another opportunity and return to the Hotel Edison for a future visit.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Mabel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful historic building. Well cared. Amazing helpful staff
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Mabel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent. Beautiful area. Very helpful staff
2024 年 5 月に 4 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Mabel,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Edison is a great spot! You cannot beat the location half a block to Times Square surrounded by theatres, night life, safe to walk around. We loved the old charm of the hotel with the vintage murals and vibe. Blended with modern times like hip hop playing in the elevator. The Rum House is amazing spot for live jazz every night and amazing drinks. Troy, one of the bartenders made my husband and I’s night we had such a good time! Friedmans one of the restaurants on site is gorgeous, has really good food including the $6.50 breakfast for hotel guests (which was delicious!) and every night from 6-9pm your servers perform broadway songs while you eat! (You have to reserve) Bond 45 is the other restaurant which is an authentic Italian restaurant with delicious food, antipasto, and some NY history. Our first night we we arrived late and we were out in a room on the second floor. This level felt a bit like a dungeon because there is no hallway window like on the higher floors. The room was honestly not that great either the AC unit made a weird noise all night, we were overlooking scaffolding and construction/drilling started early in the AM. The next day the front desk agent moved us to a room on the 10th floor in a quieter section it was a much nicer room with better finishings, and cleanliness. From here out we enjoyed the rest of our stay. Some would be nices: A mini fridge as we always had leftover food, wine opener in the room. We would go back!
2024 年 5 月に 5 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jennifer,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Kelly

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Extremely close to Times Square while also providing a clean, safe atmosphere.
2024 年 5 月に 3 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Kelly,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you are satisfied with our accommodation and service especially our hotel location. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us. We are looking forward to seeing you again soon.Best Regards,Kezia E. HartonoGuest Relations Ambassador

4/10 (不満)

Jim

気になった点 : スタッフとサービス
2024 年 5 月に 1 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Jim,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

6/10 (普通)

Linda

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff was wonderful. The Hotel was very noisy, sounded like there were chairs scrapping the floor above us all night. Had to turn on the air conditioner to drown that noise out. The air conditioner was very loud too
2024 年 5 月に 4 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Linda,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

6/10 (普通)

Jörg

Armes Frühstück! Unglaublich. Lage: Direkt am Times Square um die Ecke; sehr laute Straße.
2024 年 5 月に 5 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Lieber Jörg,Vielen Dank für Ihr Feedback und seien Sie sich darüber im Klaren, dass wir uns jedes Feedback unserer Gäste zu Herzen nehmen und es als Chance für Verbesserungen betrachten. Unser Personal ist stets bestrebt, jeden unserer Gäste durch seinen persönlichen Service zu beeindrucken. Wir freuen uns sehr über Ihr offenes Feedback und nehmen Ihre Kommentare sehr ernst. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben und für einen zukünftigen Besuch ins Hotel Edison zurückkehren können.Am besten,Rashawn ParrisBotschafter für Gästebeziehungen

8/10 (良い)

Dan、Sherrills Ford

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A solid independent property. I recommend ignoring the breakfast vouchers unless you need to watch your Pennie’s. Using them is like telling the staff it’s not worth paying attention to you. Not luxury, but a great Times Square experience in the heart of the theater district.
2024 年 5 月に 4 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Dan,We are so grateful that you have taken the time to post feedback about your stay with us. It gives us great pleasure when guests are satisfied. We look forward to your next stay with great anticipation.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I found the security and cleaning staff super friendly and accommodating. I have mixed reviews about the ladies at the front desk. A couple were very abrupt and condescending and one was super empathetic and pleasant.
2024 年 5 月に 6 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jennifer,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Jane

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Need grip bars in shower. Mini fridge would be nice! Larger room safe needed. Great housekeeping staff. Grab and Go accessibility for our wheelchair was very inconvenient. Add easier wheelchair accessibility options.
2024 年 5 月に 4 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Jane,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Andrew

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel Edison is right in the middle of everything that is going on in Times Square and Broadway.
2024 年 5 月に 6 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Andrew,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Steven

良かった点 : 施設のコンディションと設備
This is one of my preferred accommodation in midtown NYC .. as a native New Yorker the convenience and accessibility of the property both on foot and public transportation is a prime attraction for me.
2024 年 5 月に 5 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Steven,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you liked our hotel location, comfortable rooms, and also our helpful and friendly staff. We are truly glad to know that you enjoyed your stay, which motivates us to make every guest as happy as you were. It is always a pleasure to have you here with us, and your recommendation to fellow travelers is most appreciated. We look forward to seeing you again soon!Best Regards,Kezia E. HartonoGuest Relations Ambassador

10/10 (非常に良い)

Priscilla Janice

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Priscilla,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Jesus Francisco、Laredo

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Excelente ubicación en times square, Todo quedará caminando …
2024 年 5 月に 5 泊滞在

6/10 (普通)

Skip

出張
気になった点 : 設備とサービス
nothing special. Not even a little bit. I now NYC hotel rooms, was not expecting a suite. Inoperable HVAC system in the room that sounded like the engine room off the titanic.. Breakfast was supposedly included but when you let the restaurant folks know you had a voucher, they hand you a different menu with four items on it and the staff interaction goes COLD. The rooms are OK, but are by no means anything special. Look around...
2024 年 5 月に 1 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Skip,I'm truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn that we fell short of meeting your expectations. Your feedback regarding the HVAC system and breakfast experience is deeply concerning, and I assure you that we take such issues very seriously. Please accept my sincerest apologies for any inconvenience you encountered during your stay.We strive to provide exceptional service and comfortable accommodations for all our guests, and it's clear we missed the mark in your case. Rest assured, I will personally address these concerns with our team to ensure immediate improvements are made.Your feedback is invaluable to us as it helps us identify areas where we need to focus our efforts to enhance the overall guest experience. If there's anything else you'd like to share or if there's anything we can do to make amends for the shortcomings you experienced, please don't hesitate to reach out to me directly.Thank you for bringing these issues to our attention, and I hope we have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Best Regards,Kezia E. HartonoGuest Relations Ambassador

8/10 (良い)

Karen

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Really liked the history of the hotel. Large lobby and entrances on two streets was handy. Lots of staff. Three restaurants made it very convenient as well. Room was very small but that was expected.
2024 年 5 月に 4 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Karen,Thank you for sharing your positive feedback with us. We're delighted to hear that you appreciated the rich history of our hotel and enjoyed the spacious lobby with entrances on two streets. We take pride in our heritage and aim to provide a unique and memorable experience for all our guests.It's great to know that you found our multiple restaurants convenient and that our abundance of staff contributed to a pleasant stay. We strive to offer exceptional service and amenities to enhance our guests' overall experience.While we understand that the room size may have been smaller than expected, we're glad to hear that it met your expectations. Your understanding is appreciated, and we're pleased that you found everything else about your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Kezia E. HartonoGuest Relations Ambassador

10/10 (非常に良い)

Alyce E

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful ambience, security, staff was very friendly, and it was convenient to attractions. Made for a great stay!
2024 年 5 月に 4 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Alyce E,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

8/10 (良い)

David C

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property has a good vibe. Location to theaters is great. The Rum house had great Jazz
2024 年 5 月に 5 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear David,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Rennan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is a very nice place in the heart of Times Square. It is a little bit loud . Easy walk to Central Park, 5 th ave.
2024 年 5 月に 2 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Rennan,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Peter

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is my go to place in NYC! It is directly off the NW corner of Times Square and in the heart of the Broadway Theater District. It is a well maintained and updated Deco era hotel with all the amenities needed for a comfortable stay. The Rum House downstairs is a lively jazz bar and Friedman's is a great breakfast and lunch place that also has singing servers during dinner. The staff couldn't be more friendly and helpful!
2024 年 5 月に 7 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Peter,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean, and convenient
2024 年 5 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Sarah,Thank you for sharing your thoughts with us. Exceeding our guests’ expectations is a goal our hotel staff strives to achieve daily with every guest interaction. We look forward to your next visit.Best,Rashawn ParrisGuest Relations Ambassador

8/10 (良い)

Dina

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Dina,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Charlotte

良かった点 : スタッフとサービス、施設のコンディションと設備
Nice room; quiet and comfortable.
2024 年 5 月に 1 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Charlotte,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Sandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Rashawnからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Sandra,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

10/10 (非常に良い)

Carol

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The concierge was very helpful.
2024 年 5 月に 3 泊滞在
Keziaからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Carol,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service especially our concierge team. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

8/10 (良い)

Mauricio

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Buena estancia
2024 年 5 月に 6 泊滞在
Dobrineからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Mauricio,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 (良い)

Damian

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a good stay. The hotel’s location is very convenient right on Times Square. Some of the staff’s attitude could use a little improvement. But all in all, it was a satisfactory experience.
2024 年 5 月に 5 泊滞在
Dobrineからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Damian,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

8/10 (良い)

Kim

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The Hotel Edison is located in the heart of the theatre district. It’s super convenient and close to many restaurants and shopping. The doormen and concierge are wonderful and the security staff are stern but nice. Even the managers are accommodating especially when the front desk agents - one woman, in particular - was not in the best mood when checking in. However, Bond 45 is great for dinner and the breakfast. The room was smaller than expected but clean with friendly housekeeping staff. The only drawback was it was somewhat noisy at night and the walls seem a bit thin. You could hear the other guests easily and the outside activities - only a few nights so it was fine given the great location!
2024 年 5 月に 4 泊滞在
Dobrineからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Kim,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations