New Lenox Vacation Rentals

"Clean room and very friendly staff. Would stay again. "

"Every one of my stays the rooms are always dusty. "

"Room was clean. Staff was friendly. Breakfast buffet was delicious as always. "

"The property and staff were very professional and kind. The check in experience because of Expedia's screw up was less than terrible. I reserved 3 Rooms for my family and Expedia only reserved 2 rooms. After a one hour and 30 minute conversation with Expedia by I was finally credited back for the one room and the hotel generously approved the same rate for the third room. Expedia needs Quality Customer Service training in the worst way!"

"The style of the room was perfect for us since my sister likes to sleep with the TV on, and I like to sleep in dark and silence.the The 2 sections of the room was just right. We would have liked to have had some paper plates and plastic ware in the cabinet for us to microwave some of our restaurant leftovers. The cabinet door under the sink was sagging, and there was a huge hole on the bottom of the inside of that cabinet. The sink did not leak at least. There was some kind of stain on the ceiling. Because the room was what we needed, we were able to mostly ignore these things. The remote only worked on one of the televisions actually both remotes worked on one television. The other TV had no working remote. Fortunately, that was in the bedroom where I did not need a TV so we did not request requested to be changed out for another. The first night we noticed that there weren’t any sheets on the sofa bed and no blanket. My sister had gotten sheets from the desk early in the day, but no blanket. The night staff person said they didn’t have any blankets and people just sleep on the sheets, but there were no sheets on it. I bring my own extra soft blankets everywhere, so my sister used the blankets from the bed, and I used my own. The next day staff person knew where the blankets were and brought a brand new one for my sister for the sofa bed. In spite of these things, we had a nice stay. The pool was good, the courtyard is cute & nice. The housekeeper lady is friendly & helpful"

"Very "

"Pool was nice "

"good space in room, clean and staff was friendly "

"When checking in and service rep states they will call when room is available never received a call chexk in was at 4pm got there a 4:30 but couldnt get into the room until 9:30"