ニア ノース バレー ホテル

「The staff were very helpful when we decided to change hotels but I was shocked that the room rate jumped more than $50 a night. Then we were charged $7 a day to park in THEIR lot. When booked I saw no mention of this additional fee. When I contacted customer service they did graciously reverse the charge. The facility itself was very nice. My only complaint was financial.」

「Clean room」

「The pool is cold! But the hot tubs are nice!!! Glad there are two! Very nice staycation, great breakfast too!! Thanks Santa Ana! See you soon!」

「Great!」

「Nothing」

「Clean and friendly」

「車を持たない方は、宿泊しない方がよい。」

「fire hotel fire staff」

「Very large room with comfortable beds. Room came with small kitchen that was nicely stocked with the necessary cooking and serving items. Downside bathroom shower seemed small as compared to the room. Overall, a very nice stay.」

「At least in our room, it needs finishing. Trim, chalking, sink fixture, the unit is an older unit, investments are needed, if this property wishes to rise to a higher tier.」

「Convenient to the airport. Safe area.」

「We were there for a week and had a pretty good breakfast, better than most I have had other places. Pool was smaller than most, but was ok. It was what we needed. We brought our dogs and they were welcome as well, however they do need some dirt for the dogs instead of just rocks. All in all a great place to stay. .」

「Well, I arrived from the airport after flying all day across the USA from Wash DC, to check in and I was rather in a hurry to get checked in and make an appointment I had in Albuquerque evening. It was a bit disconcerting to find a hand written note taped to the office window saying, "I'll be back in 15 minutes." I leaned on the office doorbell and a staffer showed up but really that is not the way to do business. Other than that, the stay was alright, but I doubt I will choose The Imperial...

「Everything was perfect.」

「Very friendly staff. The hotel was well maintained and super cool decorations and vibe!」

「施設自体は少し古い印象を受けました。また、コロナ禍での宿泊だったこともあり、接客サービスにも印象に残るものはありませんでした。」

「Awsome customer service. Excellent pool」