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スタッフの方がとても親切でした。ホテル内は綺麗で、広さも十分だと思います。ダウンタウンやルーカスオイルスタジアムからも徒歩圏内でとても過ごしやすかったです。次も機会があれば利用したいと思っています。

First of all there are no employees at the property. There is NO immediate help. I stayed for four days. I had to call a toll free number and wait for an operator to ask for more toilet paper on day 2 and then never got it before I left. The tv was busted in one of the bedrooms. They text me a code to get into the room, not the building. So after a 15-20 minute phone call I was able to get into the building. The property has approx 50+ 2BR 2BA apts on each floor. There are only 2 elevators right in the middle of the property with 25 apts or more on each side to the left or right. In other words, if you like walking a football field to your room, you’ll love this place. The rooms and bathrooms were very nice (xcept 4 the one TV). Every drawer was labeled with its contents in every room just in case you don’t know where something goes. Oh yea, forget about extra towels - there is a washer and dryer in the apts so you have to clean your own. Don’t forget the detergent because it’s not provided. One more fyi, since your entire stay revolves around the app and no one’s on site to help, if you lose your phone, you’ll never get back in your room again on your own. I hope I’ve been a big help in your decision to stay away from this dreadful place.

room is too small

JWマリオットとは駐車場繋がっており利便性は良い。ただ今回は、チェックイン時に予約した部屋が確保されておらず別の形の部屋をアサインされ、その後部屋の掃除等(一日おき）が3日連続でなされず、クレームしても時間外で対応できない（しない）という態度。 平穏な旅を求める方にはお奨めできない。