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"The Hotel is brand new with upgraded amenities. Great family run business and processo winerys are great experience. "

"Our stay at Hotel Serenella was so memorable! We were traveling with our baby for the first time and the staff were super accommodating, we felt like family during our stay. The location is excellent, you can walk to all the main attractions… but honestly the hotel itself has so much to offer, we enjoyed having a drink on their beautiful terrace and spending time at their lakefront. What a treat!! We will definitely be back."

"Great location - very comfortable and clean . All staff very attentive - thermal spa and wellbeing centre such an added bonus. Loved the whole stay and experience. "

" ⭐ One Star – A Hotel to Avoid at All Costs ⭐ I travelled from the UK and was deeply disappointed from the moment I arrived. There was no welcome, no offer of help, and no guidance to our room—just a cold reception. The room was uncomfortable, with an air conditioning unit you can’t control (it runs constantly), and the beds were rock hard—easily the worst sleep I’ve had in a hotel. Do not book breakfast. The food was low quality, limited, and repetitive. I looked at the evening meals and they were the same every night—unappetising and uninspired. The location is very poor if you don’t drive. It’s a 30–40 minute walk into Torrevieja, mostly along a very dark, unlit coastal path that feels unsafe at night. There was nothing relaxing or enjoyable about this stay. I would not recommend this hotel to anyone. Spend your money elsewhere—you’ll thank yourself later."

"From check in to check we loved out stay. The beds were comfortable, the shower had lots pressure and plenty of hot water. We were happy to see an espresso machine with good coffee. We loved it here and would book again if the occasion arises. "

"The hotel was very clean and well maintained. Room was spacious with lake view. The pool has warm water from natural springs. You can also swim in the lake. The old town is charming with nice boutiques and great restaurants. For history lovers there is a medieval castle and large Roman villa. We really enjoyed it. "

"Great hotel right on the water. food is very good and you are in the heart of Sirmione. You can easily organise car parking and then there is an easy shuttle service to the hotel. Very nice atmosphere. Breakfast buffet was incredible. only criticism: A hotel of this size should have a gym or access to a gym"

"Beautiful property. Excellent spa and treatments. Will definitely recommend and visit this beautiful place."

"Everything was lovely, except for our 5 hour boat ride we arranged with the hotel. The boat was having engine issues and was very slow. Because of this we visited no villages and stopped only at a village for lunch. Very disappointed. "