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SHEUEN PATAGONIA

2.5 star property
Travelers find a peaceful retreat in Patagonia where mornings begin with breakfast and coffee, and days unfold with garden relaxation and reliable WiFi connectivity

Choose dates to view prices

SHEUEN PATAGONIA welcomes visitors with a complimentary breakfast buffet each morning. The property features an on-site coffee shop and a quiet garden perfect for unwinding after exploring nearby attractions. High-speed WiFi keeps everyone connected throughout their stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Yard
Soundproofed
Heating
Flat-screen TV
3 bedrooms
Hair dryer
Hydromassage showerhead
Private bathroom
  • Mountain view
  • 24 sq m
  • 3 bedrooms
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

Highlights

Yard
Soundproofed
Heating
Flat-screen TV
Hair dryer
Hydromassage showerhead
Private bathroom
Cable channels
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Soundproofing, free WiFi, bed sheets

Superior Room

Highlights

Yard
Soundproofed
Heating
Flat-screen TV
Hair dryer
Hydromassage showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Soundproofing, free WiFi, bed sheets

Standard Room

Highlights

Yard
Soundproofed
Heating
Flat-screen TV
Hair dryer
Hydromassage showerhead
Private bathroom
Cable channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Soundproofing, free WiFi, bed sheets

Exclusive Apartment

Highlights

Yard
Soundproofed
Heating
Flat-screen TV
3 bedrooms
Hair dryer
Detached private bathroom
2 bathrooms
  • City view
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds
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About the neighborhood

Natales is home to SHEUEN PATAGONIA. The area's natural beauty can be seen at Última Esperanza Fjord and Cueva del Milodon, while History Museum and Costanera are cultural highlights. Visit our Puerto Natales travel guide
Map
Magallanes y la Antártica Chilena, Natales, 847 Blanco Encalada

What's nearby

  • Plaza de Armas
    11 min walk - 0.9 km
  • History Museum
    12 min walk - 1.1 km
  • Costanera
    15 min walk - 1.3 km
  • Puerto Natales Casino
    15 min walk - 1.3 km
  • Cueva del Milodon
    2 min drive - 1.7 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo)
    22 min drive

Restaurants

  • Alveoli Bakery
    8 min walk
  • La Picada de Carlitos
    7 min walk
  • Wild Bar
    10 min walk
  • Café Kawesqar
    8 min walk
  • Frutos Secos
    9 min walk

About this property

SHEUEN PATAGONIA

Property highlights
A free breakfast buffet, a coffee shop/cafe, and a garden are just a few of the amenities provided at SHEUEN PATAGONIA. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • Free self parking
  • Coffee/tea in the lobby, a porter/bellhop, and tour/ticket assistance
  • Luggage storage
Room features
All guestrooms at SHEUEN PATAGONIA offer comforts such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Hydromassage showers, hair dryers, and shampoo
  • 42-inch flat-screen TVs with cable channels
  • Private yards, wardrobes/closets, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking (max 6 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • No elevator
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

SHEUEN PATAGONIA Hotel
SHEUEN PATAGONIA Natales
SHEUEN PATAGONIA Hotel Natales

Frequently asked questions

Is SHEUEN PATAGONIA pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at SHEUEN PATAGONIA?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at SHEUEN PATAGONIA?

Check-out is at 11:00 AM.

Where is SHEUEN PATAGONIA located?

Situated in Natales, this hotel is within a 15-minute walk of Última Esperanza Fjord, Plaza de Armas, and History Museum. Puerto Natales Casino and Costanera are also within 1 mi (2 km).

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Reviews

SHEUEN PATAGONIA Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Amenities

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 28 out of 38 reviews
Rating 8 - Good. 3 out of 38 reviews
Rating 6 - Okay. 6 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

8/10 Good

Michael

Liked: Cleanliness
It was a good value and an interesting location
Stayed 1 night in Jan 2026

6/10 Okay

Breanna

Liked: Cleanliness, staff & service
We only crashed on our way out of Puertos Natales after hiking at Torres del Paine. For this purpose, the room was great and had everything that we needed - clean + hot running water and the price was right. If you're staying for a little longer, you may want something a bit more comfortable but was good value for what we paid.
Stayed 1 night in Nov 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! It has excellent staff!

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late and the personal at front desk was really friendly and the next morning breakfast was fantastic with fresh scrambled eggs!!!
Stayed 1 night in Feb 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this hotel. The staff were great and very helpful. It was very close to

10/10 Excellent

christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, safe, and convenient to shops and restaurants. Staff was very helpful and friendly. Arranged a lunchbox and airport transfer for me. I would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Property is very technology heavy, from the (small) Japanese style showers to the digital keys. Nice breakfast. Pretty walkable to nearby restaurants etc
Stayed 3 nights in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Host was very friendly and hospitable. Property was very well kept and very clean. Included breakfast was excellent. Highly recommended!
Stayed 1 night in May 2024

10/10 Excellent

Yang Thong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient.
Stayed 1 night in Mar 2024

10/10 Excellent

Ilana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was so clean. They let us keep our bags securely while we went to Patagonia. They gave recommendations on where to buy a hat and the breakfast was good! I would definitely stay here again!
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in room 12 and it was huge! We had plenty of space to repack our suitcases. The shower was high-tech and amazing. The scrambled eggs for breakfast were cooked to order - so much better than eggs on a steam table! It was easily walkable to restaurants. The hosts were friendly and efficient.
Stayed 1 night in Feb 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern property at a great value. Staff was very accommodating and was available to chat on WhatsApp. Loved the common kitchen and lounge area for standard rooms. 5-15 minute walk from everything in town.
Stayed 1 night in Dec 2023

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SHEUEN staff was very accommodating to our needs and requests. They were so great and took care of us. Extremely friendly people. Great free breakfast and nice and clean rooms. If I could give them an 6/5 stars I would.
Stayed 1 night in Apr 2024

6/10 Okay

Wonja

Liked: Cleanliness, staff & service, property conditions & facilities
The building was modern and clean but something was not use friendly. Staff was very kind and helpful though.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeanne Olson

Liked: Cleanliness, property conditions & facilities
Great place to stay the staff was fantastic.
Stayed 1 night in Nov 2025

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained facility and very kind staffs.
Stayed 3 nights in Dec 2025

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! We will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 1 night in Feb 2025

10/10 Excellent

Jon

Me and my 2 friends stayed here for a night, and it was absolutely great, would definitely stay again if in the area
Stayed 1 night in Nov 2023

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alicia and Louis take great care of you. Laundry on site. Puerto Natales feels like home.
Stayed 1 night in Dec 2024

6/10 Okay

Wonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lil Lyle far away from bus terminal.
Stayed 1 night in Jan 2025

6/10 Okay

Adrián

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We would have been more dlthan delighted to stay here without an issue if this hotel was a) effectively a hotel and not a hostel, and b) the blinds in the rooms were actually blocking out the light from outside. Also the quality of the rooms seems fine on the surface but due to the paper thin walls you can hear absolutely everything around you. In my opinion this please is not worth what they charge for.
Stayed 2 nights in Dec 2024

6/10 Okay

ILHWAN

Disliked: Staff & service, room comfort
This hotel is a little far from the center of the city. The room condition is good, but very cold at night. Furthermore, they had not cleaned my room for three days. They even charge the additional towel. What's even more troubling is they lipped me off the tour fee. They recieved CLP40,000 as a brokerage fee for two people. I will never stay this hotel again!
Stayed 3 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito boa estadia

O hotel é muito bom! O quarto é muito confortável e grande , com ótimas roupas de cama, excelente banho. Poderia ser melhor se tivesse uma vista para a paisagem do lugar.
Stayed 1 night in Jan 2025

10/10 Excellent

Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Dec 2024