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Isla Morena

3.0 star property
Travelers find a peaceful island retreat at Isla Morena, where the restaurant serves international cuisine and staff speak multiple languages

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Isla Morena is on a tranquil island offering continental breakfast, a charming library, dry cleaning services, and international dishes at its restaurant. Guests can relax with coffee in the lobby while multilingual staff assist.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping
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About this property

Isla Morena

  • Property highlights
  • Consider a stay at Isla Morena and take advantage of free continental breakfast, a terrace, and a library. The on-site local and international cuisine restaurant, Isla Morena, offers breakfast, brunch, and lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also enjoy perks such as:
    • A roundtrip airport shuttle (surcharge), a TV in the lobby, and multilingual staff
    • Coffee/tea in the lobby, luggage storage, and a front-desk safe
    • Tour/ticket assistance, smoke-free premises, and concierge services
  • Room features
  • All guestrooms at Isla Morena include amenities such as free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 42-inch flat-screen TVs with cable channels and DVD players
    • Daily housekeeping and desks

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Hostal America en Puerto Natales
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  • Breakfast included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
9.6 out of 10, Exceptional, 250 reviews
The price is ￥10,324
￥10,324 total
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 183 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Frequently asked questions

Is Isla Morena pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Isla Morena?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Isla Morena?

Check-out is at 11 AM.

Does Isla Morena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 183 per vehicle applies.

Where is Isla Morena located?

Situated in Natales, this hotel is within a 5-minute walk of Puerto Natales Casino, Centro Cultural Natalis, and Plaza de Armas. Última Esperanza Fjord and Costanera are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

8.4

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 13 out of 36 reviews
Rating 6 - Okay. 7 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Staff & service

Location was good but should read about facilities

If you can only sleep with quiet room, this is not right place for you. Because you will always hear all the sounds they make next to your room. Water tap, flush, any sound, you can’t avoid. No staff speaking English. Location was quite convenient though. If you don’t mind anything and concern only about location, you can stay. But other than that you really need to consider staying there.
Stayed 3 nights in Mar 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Pésima resolución de conflictos

Fue pésimo, quien atendió la reserva se resume como un incompetente. Aún dándole los datos que solicitó y habiéndole pedido que nos contestara NI siquiera eso pudo hacer...
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Verified traveler

電子レンジ冷蔵庫使えものすごく良かった。バスセンターセンターものすごく近い。スーパマーケットも近い。
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Einfache Unterkunft mit Wohlfühl-Charakter.

Die Hosteria steht im einem guten Preis- Leistungs- Verhältnis. Die Zimmer sind einfach, aber sauber. Bad war gut und sauber. Frühstück sehr einfach ( Aber so ist es häufiger in Chile, also nix aussergewöhnliches) Gute Lage, Restaurants und Geschäfte in unmittelbarer Nähe und fußläufig zu erreichen. Wlan nur im Gemeinschaftsraum, nicht im Zimmer. Kein eigener Parkplatz, aber gut Platz auf der Straße zu finden. Wir haben uns wohl gefühlt.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta céntrico y en una zona tranwuils, lo s desayunos noormalitod
Stayed 4 nights in Nov 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
duchas en mal estado..goteras en el estanque de agua, el sostenedor de la ducha mala, las puertas en mal estados de las duchas... eso habría que arreglar...
Stayed 2 nights in Sep 2019
Verified

8/10 Good

SCARLET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Muy amables, limpieza buena, no había shampoo ni jabon en.los baños y el.control del televisor nunca funciono
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Z

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very basic but for the price we expected that. The location is central, walkable, the staff was very friendly and they were helpful with restaurant recommendations. Room was clean, bed comfortable, perfect for our needs. The only negative comment I have is not about the hostel but about the guests next room who were up most of the night, loud and making it hard for us to sleep. We respected the fellow guests by staying quiet, wish they did too.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
good location，very safe and secure，easy parking，staff helpful ，it is very small hostel，price is good，you could not expect too much。
Stayed 4 nights in Mar 2019
Verified

2/10 Terrible

Victoria

Disliked: Staff & service
Pas recommendable..Les responsables pas serieux...Manque d'higiene...
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

CHIA YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1.浴室洗澡非常暖和，老闆有在浴室裝上暖氣 2.櫃檯的CHECK IN的小帥哥協助我們尋找遺失的護照及辦理掛失 3.若有參加百內國家公園的行程，可以提前跟貼心熱情的老闆預約外帶早餐 4.若是怕熱的人可以把窗戶打開讓空氣流通 5.喜歡看DVD的人可以去書房自己拿想看的回房間播放
Stayed 1 night in Feb 2019
Verified

6/10 Okay

Darja

Naja

Mässiges Hotel mit schäbigem Frühstück.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Darja

Mässig

Abgewohntes Hotel mit schäbigem Frühstück. Gut war dass wir problemlos verlängern konnten und unser Gepäck am Abreisetag da lassen konnten.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Pascal

Liked: Cleanliness

Rapport qualité prix médiocre pour la chambre solo

Chambre Single très petite et spartiate sous les combles (mieux vaut ne pas être grand), chambre rangée tous les jours mais sans changement des draps ni des serviettes. Petit déjeuner très simple. Cher pour ce que c'est. Cependant, personnel sympathique et hôtel très bien situé.
Stayed 3 nights in Jan 2019
Verified

6/10 Okay

Darja

Na ja

Etwas abgewohntes Hostel mit sehr einfachem Frühstück. Lage ist gut.
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
El hotel esta bien aunque el dasayuno podria tener cafe de filtro
Stayed 1 night in Jan 2019
Verified

4/10 Poor

ENEIDA

Disliked: Cleanliness, property conditions & facilities, room comfort

pessima

voces deveriam descredenciar esse albergue. não vale o valor que voces cobraram
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Opção para uma noite

Localização boa, confortável porém o quarto que estava entrava um pouco de vento pelas janelas. Café da manhã poderia ser razoável, mas para isso tem que melhorar...
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Staff & service
階段の途中にある部屋で、浴室の天井が低く、よく頭をぶつけました。 部屋は暖かく、お湯のシャワーもあります。水圧も問題ありません。
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good base for taking excursions around Pto natales

Very acceptable budget hotel option. The room and the breakfasts were pretty basic but satisfactory. And the staff is super nice and very helpful with anything we needed. The location is very convenient to the central area and restaurants. The bus station is an inexpensive Taxi ride - maybe 10 minutes away.
Stayed 4 nights in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Helpful and friendly staff.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔で、朝食が美味しい

清潔で、朝食の美味しいホテルでした。 ただ、壁は薄く、隣の声は丸聞こえです。また、キッチンはありません。 少しオーバープライスの感があります。 ホットシャワーは十分出ます。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Florina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and the hotel is in a convenient location. The room was clean and large, and the bed was comfortable. The walls are thin, but all patrons were quite quiet. The complimentary breakfast in the morning was a lovely surprise for us. We checked in quite late at night, which was no problem (we did tell them in advance). They stored our bags while we were trekking in Torres del Paine, but be sure to label your bags. When we got back it seemed that one bag (a grocery bag with odds and ends in it) had been taken, which was concerning, especially because our Spanish is terrible and the staff don’t have the best English. But the hotel manager had put it in another bag to keep any items from falling out and getting lost. So that was a crisis averted! We would definitely book this hotel again.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Enjoyable and central to stay. Young man on reception very helpful at checkin. Breakfast enjoyable with more friendly staff and good early times for breakfast too
Stayed 1 night in Nov 2018