Lovely stay in every way. Staff incredibly helpful and kind.
Ann
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Graham
カップルで旅行
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good quality stay. Best location and view.
Graham
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Julio
2024 年 4 月 30 日
Julio
2024 年 4 月に 1 泊滞在
10/10 (非常に良い)
Julio
グループ旅行
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Real nice, friendly staff
Julio
2024 年 4 月に 1 泊滞在
2/10 (非常に不満)
Matthew
グループ旅行
2024 年 4 月 17 日
気になった点 : スタッフとサービス、設備とサービス
Very poor customer service. Latam cancelled our flight and the hotel refused to do a refund. They have ignored contact through expedia for two weeks and finally said no refund. I wouldn't recommend booking here. Property manager avoided contact with exedia. The latam flight cancellation was beyond my control and I was not able to make my reservation. I did contact the hotel as soon as I knew of the flight cancellation. I went to the hotel in person to also explain and they give you the run around about how expedia must do the cancellation but in fact they are responsible and just ignor expedias attempts of contact. I was told in writing a cancellation refund would be processed. I guess since people live so far away, they can just treat people like this.