Extremely disappointed in this hotel. Will never stay here again. Do not recommend !! Had to wait over an hour to get into room that was booked months in advance. Was told there was a problem with our room. First, was our room was between 2 big groups, then was told there was an issue with housekeeping. Told us it would be a 10 minute wait that turned into over an hour wait. The next day called to get towels, washclothes, and glasses (since there were none in the room). When they finally showed up, only with 2 towels, no washclothes, and no glasses. Glasses were finally brought to the room over an hour later. Called the desk for more towels and washclothes, and front desk hung up on us. Finally hours later they brought us a couple more towels, and no washclothes. We never did get any washclothes. Ice is only available at the front desk. Called for an iron and iron board, but was told they were all out, and brought up a small hand steamer. Room was extremely hot and exhaust fan in bathroom didn't work. Did not even tell front desk at that point, because of everything else that had gone wrong. Was told there would be a credit to the room when we checked out, and when we did no credit had been applied. I've stayed at several different hotels in Nashville and although the hotel is very pretty, it was the worst hotel I've ever stayed at and for the price one would expect the best stay. Would NOT recommend staying at the Bobby.
