ネイプルズ ヘリテージ ホテル

「Very courteous staff and the hotel was spotless」

「I tried to cancel a few hours after booking, but because I booked the same day, the employee told me I could not cancel. So, I checked in, while he listened to music on his earpods. As everyone said, the walls really are almost paper-thin. You can hear every single word of the television show that the person next to you is watching. So, you can bet that whoever is in the room over can also hear any conversation you might be having. I couldn't see the surrounding area well because I arrived late...

「カヤックツアーの発着点のため滞在。朝ツアーには大変便利。 部屋はお値段にしては、もう少し綺麗だといいなーという感じ。 おそらくユニットのいくつかはコンドミニアム、つまり買い上げができる施設のようで、別荘としてお住まいの方が大半のようで、そのためかサービススタッフは少なめ。夜にシャワーが出ないなど故障しましたが、駆けつけまで1時間半かかると言われました。結局、部屋ごと交換対応いただけたので良かったです。 プールはガラガラで良し。レストランは閉鎖してるので自分でドライブして食べに行くか、近所のスーパー(大型のものがあります)に買い出しに行くといいです。」

「The Manager was very friendly and welcoming. The cleaning crew very respectful and helpful.」

「Staff is wonderful. Hotel is clean. Can get noisy. Breakfast is mediocre at best.」

「To be 100% honest, the only thing that makes this hotel/resort nice is the amenities. Easy access to pool and beach. Other than that, there’s nothing that makes this hotel worth $900/ night AT ALL! Staff is mediocre, rooms are mediocre at best. Our room had a toilet that did not at all flush. They sent someone multiple times to attempt to fix it, but the end result was a not working toilet our entire 2 day stay. The pool towels they gave us were dirty (literally had kids Cheeto finger marks all...

「👍」

「これぞアメリカのモータリストホテルである。」

「とてもきれいなホテルで快適に過ごせました。」

「部屋はとても清潔でした。」

「Breakfast was just ok」

「Everything about our experience was a perfect 10 out of 10. But what stood out time after time was every single interaction with any and all staff members. They are professional, friendly, and make you feel like the most important person on the planet. Every single time. I’ve stayed in beautiful hotels all over the world and this one is the best of the best.」

「Is good」

「The staff was very professional」

「We had a great room, ocean view, outstanding, amazing, relaxing, the beach is perfect and the pool is wonderful, very warm and clean, nice service at the beach. The restaurant and the food was fantastic. Everything is first class. We will definitely be back.」

「This place is awesome and the staff is outstanding 」

「Great resort 」

「Ok」

「The Hilton Group keeps this hotel in excellent conditions at a very convenient price. All was excellent for me.」

「This was a wonderful hotel a very nice. Well accommodated. Clean rooms good food. 」