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Reviews of ibis Nancy Centre Gare et Congres

3 out of 5
ibis Nancy Centre Gare et Congres
3 Rue Crampel, Nancy, Meurthe-et-Moselle

Reviews

8.0

Very Good

Rating 10 - Excellent. 107 out of 413 reviews" "
Rating 8 - Good. 206 out of 413 reviews" "
Rating 6 - Okay. 74 out of 413 reviews" "
Rating 4 - Poor. 14 out of 413 reviews" "
Rating 2 - Terrible. 12 out of 413 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jay, Fontenay-sous-Bois

Liked: Cleanliness, staff & service, property conditions & facilities
room
Stayed 2 nights in Jul 2023
Response from Matthieu Debicki - Directeur on Aug 10, 2023
Bonjour,Merci beaucoup de votre visite et à bientôt à l’Ibis Nancy Centre Gare et Congrès,Cordialement,Matthieu Debicki – Directeur de l’établissement

8/10 Good

Benny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay eas OK.There was no BBC chanel on the TV The air condition was not working.
Stayed 2 nights in May 2023
Response from Matthieu Debicki - General Manager Ibis Nancy Cent on May 17, 2023
Good morning,We are delighted that you enjoyed your stay and hope to welcome you again very soon.Matthieu Debicki - General Manager Ibis Nancy Centre Gare et Congrès

8/10 Good

willy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
By far the worst place you could go
The gentleman at the desk refused to allow me in the hotel suspecting me to be a bandit. I had to scream from behind the glass door outside while it was pouring rain that I do have a reservation and show my passport for him to allow me in and things just got worst from there.
Stayed 1 night in Jan 2023

10/10 Excellent

Sharon A

Liked: Cleanliness, staff & service, room comfort
Perfectly located to hop off the train, leave your bags in your room & walk to Place Stanislas & the beautiful, historic Old Town. Literally RIGHT NEXT DOOR to La Gare Nancy! While a bit dated, I was delighted with a big picture window overlooking charming rooftops & a lesser known Cathedral, at. Leon IX of Nancy, which had a beautiful interior. Staff very helpful with storing my luggage while I toured & then took a late train.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Perfect stay ! Spacious and clean room ! The location is amazing and very safe ! Great value for money and I recommend very highly ! Thank you !
Stayed 4 nights in Aug 2022

10/10 Excellent

Eduardo

Stayed 1 night in Apr 2022

8/10 Good

Sébastien

Stayed 1 night in Apr 2022

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Would recommend
It was a good stay. Room was spacious. Not many options for breakfast
Stayed 1 night in Jan 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good price
Excellent location and good price. Room decor not ultra modern but quiet and confortable for the price.
Stayed 2 nights in Sep 2021

8/10 Good

Lindsay

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Flying visit
One night stay , clean hotel , fast wifi , poor breakfast choices .
Stayed 1 night in Aug 2020
Response from Aymeric | Ibis Nancy Centre Gare et Congrès on Sep 4, 2020
Dear customer, We thank you for choosing our establishment for your stay in Nancy. In fact, we have obtained the ALLSAFE label, which certifies that we implement the highest hygiene rules in the hospitality sector worldwide. Your health is of utmost importance to us and we wish to welcome you in the best possible sanitary conditions. Our hotel is equipped with fiber optics (via Wi-Fi) for an ultra-fast connection that is appreciated by our guests. Please allow me to be astonished when reading your comment about breakfast. To the great pleasure of our guests we have reopened our breakfast buffet which consists of pastries, cereals, dairy products (cheese, yoghurt, quark, etc.), cold meats and fresh fruit for a price of €10.50. Could you tell us what products you would like to see on our breakfast buffet to improve it? Looking forward to welcoming you again at Ibis Nancy Centre Gare et Congrès.

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working in nancy
Nice clean well located hotel . Well stocked breakfast room , fast wifi and very friendly staff 👍
Stayed 7 nights in Aug 2020
Response from Aymeric | Ibis Nancy Centre Gare et Congrès on Sep 4, 2020
Dear customer, We thank you for your feedback on your experience in our establishment. Our hotel is ALLSAFE certified for your safety. This certification guarantees that we implement the highest hygiene rules in the world of hospitality. Your health is our daily priority during this difficult period. In addition, the Ibis Nancy Centre Gare et Congrès is located 1 minute walk from the Nancy TGV train station and the "Gare de Nancy" tram stop, which is very pleasant for our clients travelling by public transport. Thank you for your comments regarding our breakfast buffet. We supply it with various products such as pastries, individual cakes, cold cuts, dairy products, fruit juices, hot drinks and fresh fruit on request for a price of 10.50 €. Our teams are delighted to hear that your visit went well and that you had a great time with us. Looking forward to welcoming you again.

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Nancy
Great place for a short stay close to the Gare and all the sights a short walk to Place Stanislaw which is beautiful, Nancy is a lovely city and well worth a visit with this hotel as a perfect stop.
Stayed 2 nights in Oct 2019
Response from DM on Nov 4, 2019
Dear Mr. IAN, We thank you for your comments following your stay at Ibis Nancy Centre Gare Et Congrès. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our team. Your satisfaction is the greatest reward for our staff who work day by day to offer you an irreproachable service. Looking forward to welcoming you back to our Ibis Nancy Centre Gare Et Congrès facility, please believe, Mr. IAN, in expressing our best feelings. Best regards, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare ET Congrès

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location is near train station.easy easy to downtown
Stayed 1 night in Oct 2019
Response from DM on Nov 4, 2019
Dear Mr. A, We thank you for your comments following your stay at Ibis Nancy Centre Gare Et Congrès. It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciations with our team. Your satisfaction is the greatest reward for our staff who work day by day to offer you an irreproachable service. Looking forward to welcoming you back to our Ibis Nancy Centre Gare Et Congrès facility, please believe, Mr. A, in expressing our best feelings. Best regards, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare ET Congrès

8/10 Good

marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Nancy
Good and nice staff
Stayed 1 night in Jun 2019
Response from Toute l'équipe d'ibis Nancy Centre Gare & Congrès on Aug 9, 2019
Chère Marie, Merci pour votre commentaire suite à votre séjour à l'ibis Nancy Centre Gare et Congrès. Nous sommes ravis que le séjour vous fût agréable. En espérant vous revoir bientôt. Bien à vous,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Room was quite small but everything what is needed is there. Clean. Good breakfast.
Stayed 2 nights in Jun 2019
Response from Toute l'équipe d'ibis Nancy Centre Gare & Congrès on Aug 9, 2019
Dear Guest, Thank you for your comment. See you soon. Regards,

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Nancy Center Gare
Very close to restaurants, train station, and walking distance to Stanislaus Plaza with it's golden gates.
Stayed 1 night in May 2019

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Nancy Center Gare
Clean place and walkable distance to the train station.
Stayed 1 night in May 2019

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, room comfort
Not great
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Stayed 2 nights in Oct 2018

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nancy train station at your door
It was great. What I loved best was to open the door and find the train station a few steps away. This was a great plus.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ibis Nancy Gare
The room air con needs upgrading, but the location is great. Super price. Friendly staff too. Recommended!
Stayed 2 nights in Jul 2017

4/10 Poor

Nancy

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible experience
Good: close to train station; comfortable bed; good breakfast. Terrible: desk staff (unhelpful, rude, argumentative); air conditioning (not sufficient to cool room, very uncomfortable); no free coffee; had a nice bowl of ice filled with cold bottles of water at check out in sweltering heat but cruelly, not free). This is my 4th Ibis in a month and may well be my last.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for station
Breakfast very adequate. Main advantage was location for returning hire car and catching early train.

8/10 Good

Josee, London, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exvellent choice
Great little hotel directly facing the central station in Nancy and within easy walkng distance of Place Stanislas. Very clean overall and the bed was quite comfy. Wouldn't hesitate to recommend.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Luke

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

iskandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tim I, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient
Convenient, friendly hotel. Right opposite the station made the overnight stop between trains very easy

8/10 Good

Fabio

Liked: Property conditions & facilities, room comfort

6/10 Okay

Bluejay, UK

just ok
the hotel is ok but could do with a little updating, the bathroom was tired and the wallpaper not so clean, which was a shame as the rest of the room was well cleaned. Comfortable bed but lumpy pillows. breakfast was ok. Overall the hotel was ok but perhaps a little overpriced.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

10/10 Excellent

FSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Stanislas Squre
Great!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, except...
Everything was great. Only drawback is the Internet connection has a 200MB daily limit, so, no video for you!

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

CRISTINA

Stayed 1 night in Feb 2024

8/10 Good

Christophe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Noureddine

Stayed 1 night in Jan 2024

8/10 Good

Rabah

Business traveler
Liked: Cleanliness, staff & service
Séjour moyen
Hôtel un peu dans son jus. Le système de clef est un peu vieillissant (j'ai dû remagnétiser ma carte à 2 reprises sur les 3 nuits passées). L'isolation sonore est limite, ce qui rend la proximité de la gare de Nancy difficile à supporter en soirée.
Stayed 3 nights in Nov 2023

10/10 Excellent

ALAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mon séjour
Bon accueil, bonne literie, calme
Stayed 1 night in Oct 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Nov 15, 2023
Bonjour,Nous vous remercions vivement pour votre séjour et sommes ravis que vous ayez apprécié votre expérience avec nos équipes de passionnés à votre disposition 24h/24h pour votre plus grand confort,Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki - Directeur Ibis Nancy Centre Gare et Congrès

10/10 Excellent

rene

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Nov 15, 2023
Bonjour,Nous vous remercions vivement pour votre séjour et sommes ravis que vous ayez apprécié votre expériencAu plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki - Directeur Ibis Nancy Centre Gare et Congrès

2/10 Terrible

Christophe

Stayed 1 night in Oct 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Nov 15, 2023
Bonjour,Nous sommes désolés que les prestations n'aient pas été à la hauteur de vos attentes,Cordialement,Matthieu Debicki - Directeur Ibis Nancy Centre Gare et Congrès

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J'ai passé un très bon séjour et le personnel est très agréable. J'ai aimé aussi le service bagagerie qui est très pratique. Je recommande cette hébergement.
Stayed 3 nights in Sep 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Nov 15, 2023
Bonjour,Nous vous remercions vivement pour votre séjour et sommes ravis que vous ayez apprécié votre expérience avec nos équipes de passionnés à votre disposition 24h/24h pour votre plus grand confort,Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki - Directeur Ibis Nancy Centre Gare et Congrès

6/10 Okay

Thierry

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Nov 15, 2023
Bonjour,Nous vous remercions vivement pour votre séjour Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki - Directeur Ibis Nancy Centre Gare et Congrès

6/10 Okay

Ivonne

Liked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Grégory

Stayed 1 night in Aug 2023
Response from Matthieu Debicki - Directeur Ibis Nancy Centre Gar on Aug 10, 2023
Bonjour,Nous vous remercions pour votre séjour à l’Ibis Nancy Centre Gare et Congrès et sommes ravis que vous ayez apprécié la qualité de nos équipes de passionnés à votre disposition 24h/24h. Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki – Directeur de l’établissement

8/10 Good

Frances

Traveled with partner
Bien situé
Stayed 2 nights in Jul 2023
Response from Matthieu Debicki - Directeur on Aug 10, 2023
Bonjour,Merci pour votre séjour à l’Ibis Nancy Centre Gare et Congrès Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki – Directeur de l’établissement

8/10 Good

Severine

Stayed 1 night in Jul 2023
Response from Matthieu Debicki - Directeur on Aug 10, 2023
Bonjour,Nous vous remercions pour votre visite et sommes ravis que vous ayez apprécié votre séjour à l’Ibis Nancy centre Gare et Congrès,Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki – Directeur de l’établissement

8/10 Good

Laurent

Stayed 1 night in Jul 2023
Response from Matthieu Debicki - Directeur on Aug 10, 2023
Bonjour,Nous vous remercions pour votre visite et serions ravis de vous accueillir de nouveau très prochainement,Cordialement,Matthieu Debicki – Directeur de l’établissement

8/10 Good

Nicolas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Matthieu Debicki - Directeur on Aug 10, 2023
Bonjour,Nous vous remercions pour votre visite et sommes ravis que vous ayez apprécié votre séjour à l’Ibis Nancy centre Gare et Congrès,Au plaisir de vous recevoir de nouveau très prochainement,Cordialement,Matthieu Debicki – Directeur de l’établissement