Check COVID-19 restrictions.

Find out moreOpens in a new window

The Grand Hotel Nanaimo

Photo gallery for The Grand Hotel Nanaimo

Featured Image
Balcony
Flat-screen TV
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of The Grand Hotel Nanaimo

The Grand Hotel Nanaimo

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
V9T 4Z4, BC, Nanaimo, 4898 Rutherford Rd

Explore the area

  • Popular LocationLong Lake4 min walk
  • Popular LocationFrank Crane Arena5 min drive
  • Popular LocationWoodgrove Shopping Centre6 min drive
  • AirportNanaimo, BC (YCD)20 min drive

Choose dates to view prices

About this area

Nanaimo

The Grand Hotel Nanaimo is located in Nanaimo. The area's natural beauty can be seen at Long Lake and Departure Bay Beach, while Nanaimo Museum and Craig Heritage Park and Museum are cultural highlights. Brechin Lanes and Nanaimo Aquatic Centre are also worth visiting.

What's nearby

  • Long Lake - 4 min walk
  • Frank Crane Arena - 5 min drive
  • Woodgrove Shopping Centre - 6 min drive
  • Departure Bay Beach - 7 min drive
  • Brechin Lanes - 11 min drive

Getting around

  • Nanaimo, BC (YCD) - 20 min drive

Restaurants

  • Grand Cru Restaurant – Restaurant with a bar. Serves brunch, lunch, and dinner on select days.
  • Whik(e)y Bar – Open on select days.

About this property

The Grand Hotel Nanaimo

3-star hotel with restaurant and fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include meeting rooms, concierge services, and dry cleaning. All 50 soundproofed rooms feature free WiFi and room service. For a bit of entertainment, flat-screen TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and refrigerators. Housekeeping is available on request.
The Grand Hotel Nanaimo offers 50 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • German
  • Spanish

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A credit card must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hotel Nanaimo
Grand Nanaimo
Nanaimo Grand Hotel
The Grand Hotel Nanaimo Hotel
The Grand Hotel Nanaimo Nanaimo
The Grand Hotel Nanaimo Hotel Nanaimo

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 116 out of 378 reviews
5 - Excellent 31%
Rating 4 - Good. 167 out of 378 reviews
4 - Good 44%
Rating 3 - Okay. 61 out of 378 reviews
3 - Okay 16%
Rating 2 - Poor. 26 out of 378 reviews
2 - Poor 7%
Rating 1 - Terrible. 8 out of 378 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The old world atmosphere was charming and the only drawback was the very necessary covid protocols. NOT the hotels fault but did interfere with the pleasure of the experience. I would definitely stay there again.
Stayed 4 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, amenities
Nice tub in room
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
really clean.
Stayed 5 nights in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with family
Location
Stayed 1 night in Sep 2021