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シーホース イン アンド コテージスの口コミ

2.5 out of 5
シーホース イン アンド コテージス
7218 S Virginia Dare Trail, Nags Head, NC

口コミ

7.8

良い

評価 10 - 671 件の口コミ中 210 件が非常に良い" "
評価 8 - 671 件の口コミ中 259 件が良い" "
評価 6 - 671 件の口コミ中 119 件が普通" "
評価 4 - 671 件の口コミ中 53 件が不満" "
評価 2 - 671 件の口コミ中 30 件が非常に不満" "

7.8/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

7.4/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

Chris

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great location!
2024 年 5 月に 3 泊滞在

8/10 (良い)

Frank

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good location . Beach is across the street. Quite area and easy to get to sights
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

8/10 (良い)

John

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

8/10 (良い)

Janice

良かった点 : 清潔度、スタッフとサービス
A great location. I appreciated the swift check-in.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 22 日)
It's fantastic to hear that you had a positive check-in experience at the Seahorse and that you appreciated the efficiency of the process. A swift and hassle-free check-in can set a great tone for your entire stay, allowing you to quickly start enjoying all the amenities and attractions the location has to offer. It sounds like the Seahorse is dedicated to providing a seamless arrival experience for its guests.

10/10 (非常に良い)

Corrinne

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I LOVED staying at the Seahorse with my boyfriend. We both feel we've found our Outer Banks place. The room was clean, the area was quiet, the beach was just a short walk away, as were some shopping and restaurants. Definitely will be back.
2024 年 5 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 22 日)
It sounds like you had an amazing time at the Seahorse! Finding your perfect spot in the Outer Banks is a special feeling. Clean rooms, a peaceful atmosphere, easy beach access, and nearby amenities make for a delightful getaway. It's fantastic to hear that you're already planning to return. It must have been a truly memorable experience!

4/10 (不満)

Melissa

ペット同伴の旅行, 家族旅行
気になった点 : 施設のコンディションと設備
There was a huge gap under the door. Questionable electricity, as the lights dimmed when the microwave was running. Multiple lamps that either did not work properly or did not work at all. Expensive room for being so shabby and crowded.
2024 年 5 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 22 日)
It's disappointing to hear about your experience at the Seahorse. Issues like a large gap under the door, electrical problems, and malfunctioning lamps can certainly detract from the overall comfort and enjoyment of your stay. Additionally, if the room felt crowded and didn't meet your expectations for the price, that's understandable frustration. It sounds like there are some maintenance and perhaps even management issues that need addressing. Providing feedback like this can help the establishment improve, ensuring better experiences for future guests. Have you considered reaching out to the management to share your concerns?

8/10 (良い)

darryl、ashland

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, Affordable. Restaurants close by, Pier, convenience store walking distance. Gas 1/2 mile. Parking is tight and limited. 3 story building with NO elevator. No pool.
2024 年 5 月に 3 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 22 日)
It sounds like the Seahorse offers a fantastic location at an affordable rate, with plenty of amenities nearby like restaurants, a pier, and a convenience store within walking distance. Having gas stations close by is definitely convenient too. However, it's important for guests to note that parking is tight and limited, and the lack of an elevator might pose challenges for some guests, especially in a three-story building. Additionally, the absence of a pool might be a consideration for those looking for that amenity. Despite these drawbacks, the affordability and proximity to attractions make it a viable option for many visitors.

8/10 (良い)

bridget

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

4/10 (不満)

Michelle

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在

8/10 (良い)

Sammy

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

10/10 (非常に良い)

Kelli

良かった点 : スタッフとサービス
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

2/10 (非常に不満)

Michelle

ペット同伴の旅行, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We actually left and booked another hotel 20 minutes after arrival. We had a room on the second floor up narrow stairs with a bloody band aid and full trash can. Our room had a hole in the floor right when you walked in. The room smelled moist and moldy. The TV was on zoom and all of this I would have let slide until… the sheets- pulled them down and they were stained and dirty. The place has potential but I can’t sleep on dirty sheets. It’s obviously family owned and I was excited to support but it had too many needs.
2024 年 3 月に 4 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 28 日)
It sounds like you had quite the disappointing experience. It's understandable that you'd expect a certain level of cleanliness and comfort when booking a hotel room, especially when it comes to the basics like clean sheets and a sanitary environment. It's unfortunate that the place didn't live up to your expectations, especially considering your initial excitement to support a family-owned establishment.Leaving feedback about your experience can be helpful for both the owners and future guests. Constructive criticism can prompt improvements and ensure others have a better experience. Have you considered leaving a review to share your feedback with the management?

8/10 (良い)

earl

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ma and pa type place, had no trouble of any kind. Beach access very close, Would stay again 😃
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you for staying with us and we really appreciate for your review.

4/10 (不満)

April

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
DON’T BOOK.
Don’t book. This inn has changed owner and does not consider customers or cleanliness at all important. Very disappointing because my husband and I stayed here at least twice a year for many years. On the trip, our last, we were given the wrong room that was less expensive and wasn’t offered a refund of the difference. The check in is done through a kiosk with an agent in another country and very confusing. There is no longer an employee at the front desk to help with whatever you may need. There is a young man that lives at the property that is an employee but was rude and never in the office. Our room was nasty with dirt on the floor, hairs in the tub and apparently a previous quest had urinated in the air conditioner so couldn’t use. Also, a dog ( i think) had urinated on the old futon in the room’s living space. We had to buy $20 worth of cleaning supplies just to make the room somewhat clean. We were never given fresh towels and ran out of toilet paper and had to buy some. I’ll be contacting a health inspector about how unclean the room was especially the urine. We’re so disappointed. The inn WAS a wonderful place to stay.
2023 年 10 月に 4 泊滞在

8/10 (良い)

Yasmin

気になった点 : スタッフとサービス
Room was great. But there was little mold around the room here and there and it was quiet for the most part, but still noisy neighbors, and you can hear through the walls. I was woke up twice two days in a row someone beating on a door afew doors down from our room. Shopping, restaurants, and beach was in perfect walking distance everything we needed was close by and right down the road
2023 年 10 月に 2 泊滞在

2/10 (非常に不満)

Damon

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 5 泊滞在

4/10 (不満)

Clare

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were small and in disrepair. There were lights not working properly and the staff didn't even bother to refill the soaps dispensers in the shower. There is not even a desk attendant. You check in through a kiosk on zoom with someone. You can hear people in different rooms above you and beside you.
2023 年 10 月に 1 泊滞在

8/10 (良い)

Kelly

良かった点 : スタッフとサービス
Good weekend getaway
Hotel was good, a little dated but clean overall. Checkin was through automated kiosk in lobby, speaking with someone from Phillipines. That was disappointing.
2023 年 10 月に 3 泊滞在

6/10 (普通)

Ashley

2023 年 10 月に 4 泊滞在

10/10 (非常に良い)

DIANA

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice location. Price affordable and small kitchen was excellent.
2023 年 10 月に 3 泊滞在

10/10 (非常に良い)

JOHN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 6 泊滞在

6/10 (普通)

Susan

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Fair
Very old and outdated, sheets discolored (very used) but clean. Overall okay place to stay but nothing extra with this basic room. Would not stay again.
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Robert

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great off season rate!! Very Cute and CLEAN room!! Check in was easy!! Staff was Very friendly!! Plenty of shopping nearby, Jeanette’s pier right across the road! Beach access right across the road! Perfect place for a getaway!! Really enjoyed our stay!! Definitely take the time to check out the Aquarium on Roanoke island, also take the time and drive down to Hatteras island and ferry ride to Ocracoke Island!! Such a beautiful place!!!
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Steven

2023 年 9 月に 1 泊滞在

8/10 (良い)

Teresa

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Weekend trip.
Place was dated but sheets and towels were clean. Room smelled nice. Needs some basic repairs but nothing excessive. Only one roll of toilet paper and a few tissues in the box. No real person available to get extra supplies.
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Jane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was good
2023 年 9 月に 1 泊滞在

8/10 (良い)

Jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, nice stay. The room was clean and came w a kitchenette which was great. For the price, you can’t beat it. Would definitely stay again
2023 年 9 月に 3 泊滞在

6/10 (普通)

Donna

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were called and told to come & check in, staff had incorrect room, was told to come back. Trash stayed outside our door the whole time we were there, railing wobbly and unsafe, stove burner drip pans were aluminum foil ( fire hazard?), used coffee k-pod left on windowsill and I asked twice to get some coffee that I never got. Smoke alarm missing on ceiling, remote missing it's back, had to hold batteries in. Just not like the pictures at all! Suffice to say we won't be back!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Amy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

angela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice small motel. Was clean, and had all the amenities we needed for our beach visit. The staff was courteous and helpful. Great value for the price! Will atay there again in the future!
2023 年 9 月に 3 泊滞在

6/10 (普通)

Kelly、North Tonawanda

グループ旅行
気になった点 : 清潔度
The staff was friendly enough. However, we did not receive housekeeping service at all during the entire week we were there. I had to ask for fresh towels, toilet paper, and coffee. The beds were comfortable but the floor was not that clean.
2023 年 9 月に 7 泊滞在

10/10 (非常に良い)

david

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Lorene

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 2 泊滞在

4/10 (不満)

Ann

気になった点 : 清潔度
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Carolyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is very convenient just across from the beach...
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

Jill

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a treat! William greeted me and immediately I felt like he was a long time friend. He has great suggestions for me and was so warm and welcoming. Thank you, William. You’re a doll! We’ll be back!
2023 年 9 月に 1 泊滞在

10/10 (非常に良い)

Erica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My family and I stayed here for the Labor Day weekend and it did not disappoint. The staff and owner are incredible. They are friendly and very helpful which made our long weekend even more enjoyable! We stayed in a queen bed cottage. Parking was a little tricky sometimes as the parking spaces in front are parallel parking which I suck at with a pickup truck but there is pickup truck friendly parking in the back which is only a short distance to the cottages (we were in the front so the back cottages would be closer) Only had an issue with the key cards (which was user error) but getting new ones was very simple process with the kiosk system they have which also doubles as a check in station. We're a younger family and had no troubles with the system but did witness an older couple struggling with it so that may be the reason why some reviewers said that it was not user friendly. Despite it being a very busy weekend, especially with the surf competition across the road, the unit we stayed in was indeed very quiet at night which is a huge plus. The cottage rooms came equipped with more than what the amenities said so it was a great bonus to have a toaster and Keurig in the room. This property was also conveniently located right across the street from Jeannettes Pier and the beach as well as walkable food options. Definitely would recommend this motel!
2023 年 9 月に 3 泊滞在

10/10 (非常に良い)

James K

良かった点 : 施設のコンディションと設備
2023 年 9 月に 1 泊滞在

8/10 (良い)

Valerie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The new owner was super nice and was available on the premises at all times. Our cottage room was as expected, with a small kitchen area, and sofa with coffee table in a little alcove. The bed was comfortable with lots of pillows. We parked right outside our door and had a little porch with chairs to sit at, when we were not out and about. We will definitely be coming back for short stays, the price can not be beat!
2023 年 8 月に 4 泊滞在

6/10 (普通)

Josh

カップルで旅行
For a few nights stay it’s fine. I wouldn’t stay a week here but for a weekend it’s a place to sleep and it’s right by Jeanette’s pier. Can’t beat the location
2023 年 9 月に 2 泊滞在

10/10 (非常に良い)

Laura-Ann

2023 年 8 月に 5 泊滞在

10/10 (非常に良い)

Robert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 2 泊滞在

8/10 (良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quaint Older Hotel
We were greeted upon arrival and shown to the kiosk to check-in. The kiosk is not user-friendly. The young lady on the kiosk was friendly, but there were times when I couldn't understand her and she couldn't me. We got checked in and were shown where to park. We were offered help with our luggage, but we declined. The room was very clean. The bed was nice and firm. The bathroom is very small. The shower took a long time for the water to heat up, but once it did it stayed hot. The shower is very small as well. Not much room to move around. The parking lot is quite small, and only one way in and out.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

WAYNE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff.
2023 年 8 月に 3 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 5 泊滞在

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Rooms were very humid and damp.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

Jose

2023 年 8 月に 3 泊滞在

4/10 (不満)

leigh

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Go somewhere else
The linen was disgusting - the sheets and towels which we think were meant to be white were in fact grey and extremely weathered. The bed was badly made, we were not even sure that it had been changed after the previous occupant. The rating from Hotels.com upon which we routinely rely was 7.6 which was nowhere near accurate. A most unpleasant experience.
2023 年 8 月に 1 泊滞在