Desk, blackout drapes, free WiFi, bed sheets

Reviews of Toyoko Inn Chubu International Airport No.1

3 out of 5
Toyoko Inn Chubu International Airport No.1
Centrair 4-2-5, Tokoname, Aichi

Reviews

7.8

Good

Rating 10 - Excellent. 310 out of 1003 reviews" "
Rating 8 - Good. 388 out of 1003 reviews" "
Rating 6 - Okay. 216 out of 1003 reviews" "
Rating 4 - Poor. 67 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the airport, it may have access walking to the airport - saw people walking. But there are shuttles from 6am to night. Even close to the airport, no noise was heard at night. Breakfast is light and nice. Eggs, soup, salad, buns, and rice, nato. Overall, very nice.
Stayed 1 night in Apr 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Apr 27, 2024
This time, thank you for staying at our hotel from some hotels.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a trip
Stayed 2 nights in Apr 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Apr 19, 2024
この度はご宿泊頂き誠にありがとうございます。またのご利用お待ちしております。

8/10 Good

Waki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

WENXIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price with free breakfast
Stayed 1 night in Mar 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Mar 22, 2024
Thank you very much for staying at our hotel the other day.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

Sari

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Mar 23, 2024
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.

10/10 Excellent

Yik Hua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking is 10-15mins from airport and some part unsheltered. Got free shuttle to/ from airport every 10 min in morning, and every 30 mins in evening.
Response from 東横INN中部国際空港1 くちこみ担当 on Mar 4, 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Can smoke in room if you want
Stayed 1 night in Feb 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Feb 12, 2024
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

Yoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Including breakfast Great
Stayed 1 night in Jan 2024
Response from 東横INN中部国際空港1 くちこみ担当 on Jan 12, 2024
この度はご宿泊いただきまして誠にありがとうございました。今後とも多くのお客様に寄り添ったおもてなしができるよう尽力して参る所存です。お客様のまたのご利用を心からお待ち申し上げます。

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is a pass
Stayed 1 night in Dec 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Jan 12, 2024
この度は当ホテルをご利用いただき誠にありがとうございます。また、その際のご感想をお寄せいただき重ねてお礼申しあげます。またのご利用を心よりお待ちしております。

8/10 Good

Cristina, Matsumoto

Stayed 1 night in Dec 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Jan 8, 2024
先日はご宿泊いただき誠にありがとうございました。またのご利用を心よりお待ちいたしております。

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and clean room
The location is within walking distance to the airport, but a free shuttle bus to the airport runs every 10 minutes in the morning, which is appreciated during the winter season. Besides, there is a 7-Eleven right next to the hotel.
Stayed 1 night in Dec 2023
Response from fron desk staff on Dec 28, 2023
Thank you for staying!We look forward to your next stay!

6/10 Okay

TADASHI

Stayed 1 night in Dec 2023
Response from フロント on Dec 28, 2023
このたびはご宿泊いただきありがとうございました。次回のご利用もお待ちしております。

10/10 Excellent

Liyin L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Dec 24, 2023
Thank you for staying.We look forward to seeing you again.

6/10 Okay

Tomoharu

Stayed 1 night in Dec 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Jan 13, 2024
この度はご宿泊いただき誠にありがとうございました。

10/10 Excellent

Lay

Liked: Cleanliness, staff & service, property conditions & facilities
I love to staying at this hotel.
Stayed 1 night in Dec 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Dec 8, 2023
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.

6/10 Okay

Ka Kit

Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Dec 24, 2023
この度はご宿泊いただきありがとうございました。またのご利用をお待ちしております。

8/10 Good

Kenta

Stayed 3 nights in Nov 2023
Response from フロント on Dec 28, 2023
このたびはご宿泊いただきありがとうございました。次のご宿泊も心よりお待ちしております。

8/10 Good

Si Xiang

Stayed 1 night in Nov 2023
Response from フロント on Dec 28, 2023
今回のご宿泊ありがとうございました。次のご宿泊もお待ちしております。

10/10 Excellent

Glenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to airport and shopping/dining amenities; clean rooms! Limited breakfast buffet options
Stayed 2 nights in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

10/10 Excellent

SIEW CHOON

Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
先日はご宿泊頂き誠にありがとうございました。またのご宿泊お待ちしております。

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for early departure or late night arrival.
Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We look forward to seeing you soon on your next visit.

8/10 Good

FRANCIA IVONNE

Business traveler
Good
Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
This time, thank you for staying at our hotel from some hotels.I and all staff are looking forward to meeting you again .

10/10 Excellent

Eduardo, Hamamatsu shi

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great location
Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
Thank you very much for staying at our hotel.Also, thank you for choosing our hotel from many hotels.We sincerely look forward to your next visit.

10/10 Excellent

Tomie

Liked: Cleanliness, staff & service, property conditions & facilities
So comfortable and people working there were helpful and kind. It was a nice stay.
Stayed 1 night in Nov 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Nov 12, 2023
Thank you very much for having stayed at our hotel this time.Thank you again for having posted a review.We will continue to promote better service in the future.We sincerely look forward to your next visit.

10/10 Excellent

ryoko

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Nov 2023
Response from front on Nov 8, 2023
Thank you for your interest. Thank you for your feedback.

6/10 Okay

Misaki

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Walls and doors are very thin, you can hear every little noise from the next rooms or corridors. The room was clean and cheap but not recommended for people who need quality sleep.
Stayed 1 night in Oct 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Oct 24, 2023
Thank you very much for using our hotel.Also, thank you again for giving us your thoughts at that time.We will strive to make improvements as soon as possible.Thank you very much for posting valuable opinion this time.

10/10 Excellent

Kyoko

Stayed 1 night in Oct 2023
Response from フロント on Nov 8, 2023
この度はご宿泊いただき誠にありがとうございます。また口コミへのご投稿を頂きありがとうございます。お客様のまたのご宿泊をお待ちいたしております。

6/10 Okay

Kim Meng

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Hotel is still new and fine-tuning need to be done. Aircond in the passage way to the room was warm.
Stayed 2 nights in Sep 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Oct 2, 2023
先日はご宿泊頂きありがとうございました。貴重なご意見ありがとうございます。ご期待にそえない点が多数ありました事を心からお詫び申し上げます。またのご利用を心よりお待ちしております。

10/10 Excellent

Chu Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from 東横INN中部国際空港1 くちこみ担当 on Sep 10, 2023
先日はご宿泊頂き誠にありがとうございました。今回頂いたご意見を基に、改めましてより良いサービス向上を目指し精進して参ります。どうかこれに懲りずに再度当ホテルをご利用願えましたら嬉しく思います。

8/10 Good

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Close to the airport, 5 minute walk. Only had smoking room. Smells horrible in the room.
Stayed 1 night in Dec 2019

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for the Night.
Decent place to stay for the night if you are planning on visiting Japan. Expect hardish beds but not horribly uncomfortable. Room on 14th floor had 3 beds for us, with a fridge and pot to boil water, but no microwave. Bathroom had tub but no shower curtain, toilet and the sink are on the other side of the room. Most items are solely in Japanese. If you do not speak Japanese you should have the google translate app and allow it to translate what you are trying to operate via the camera.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we tried to call reception , we stayed 14 min no answer to aske and find out why WiFi is no wirking
Stayed 1 night in Aug 2019

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but there is no shuttle available for block 1. It has no covered connected to the transportation or to airport. Okay for sunny day but not so convince for rainy day check out
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is always my choice when traveling. Home away from home.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Close to airport
ใกล้สนามบิน มีรถบริการไปส่งอิออนฟรี ห้องสะอาด มีที่เก็บของใต้เตียงเยอะ
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Good view good service good function very easy to get to the station
Stayed 1 night in Mar 2019

8/10 Good

SS, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was unfortunate that my stay coincided with huge groups of tourists from China. There was no chance for me to eat breakfast at the hotel. I had to buy breakfast from the 7-11 next door.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service
Abc
Quite close to airport
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel,nice staff,clean and quiet,food was good.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was more or less fine for an overnight stay next to the airport.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We used the shuttle bus from the airport to the hotel. In the morning, it was easy to walk back to the airport rather than wait for the shuttle bus. We enjoyed the walk in the fresh air.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Great location for those who have an early morning flight.
Stayed 1 night in Dec 2018

6/10 Okay

Ayui

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good price for the location
Very small roomand small bed, but clean and near the airport.
Stayed 1 night in Dec 2018

2/10 Terrible

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
We were put into a smoking/disable room. The smoke smell is so strong I can hardly breath. Shower is dirty too
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel hosts many tour groups. This makes the front entrance congested at peak times, and breakfast is very chaotic until around 8:15 am. The hotel is making some changes in the future that will ease this problem
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I accidentally left one of my bags on my bed when I checked out. I noticed that the bag was missing when I was taking a train from the airport to Kanayama. When I got home I called the hotel, and the staff member was so kind to go to the room and retrieve it for me!! She then sent it to my house, and I got it back the very next day. This is a great service!! I really appreciate Ms. Tonoike!! Domo arigato!
Stayed 1 night in Dec 2018