Lotte Arai Resort

Escape to an idyllic retreat where adventure meets relaxation. Enjoy thrilling winter sports or rejuvenate with soothing hot springs.

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Where to?

Dates

February 2026

6

March 2026

Indoor pool, seasonal outdoor pool, pool umbrellas - Lotte Arai Resort (Myoko)

2 restaurants, breakfast, lunch, dinner served; Japanese cuisine - Lotte Arai Resort (Myoko)

At Lotte Arai Resort, nestled near Takada Park, you can unwind in the indoor mineral hot spring or enjoy a refreshing drink at the poolside bar. Guests appreciate the overall condition of this upscale family-friendly hotel and can indulge in activities like snow tubing and mountain biking, relax with Japanese cuisine at one of two on-site restaurants, work out at the gym or simply lounge by one of two pools.

Excellent

Popular amenities

Pool
Hot tub
Spa
Free WiFi
Restaurant
Air conditioning

￥31,246 total

Mar 8 - Mar 9

Room options

Check availability for these dates

Tonight

Feb 6 - Feb 7

Tomorrow

Feb 7 - Feb 8

All rooms

1 bed

2 beds

3+ beds

Showing 26 of 26 rooms

ARAI Bldg. Superior Double (1 bed)

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Separate bedroom

Premium bedding

23 sq m
1 bedroom
Sleeps 2
1 Double Bed

LODGE Bldg. Deluxe Twin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

41 sq m
1 bedroom
Sleeps 2
2 Twin Beds

ARAI Bldg. Superior FamilyTwin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

31 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

ARAI Bldg. Superior FamilyTriple (3 beds)

Wonderful

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

42 sq m
Sleeps 4
2 Twin Beds and 1 Double Bed

LODGE Bldg. Deluxe FamilyTwin (2 beds)

Good

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

45 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

LODGE Bldg. Deluxe DoubleTwin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Down duvet

Blackout drapes/curtains

45 sq m
1 bedroom
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Quadruple (4 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

55 sq m
Sleeps 4
4 Twin Beds

ARAI Bldg. Superior Twin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

23 sq m
1 bedroom
Sleeps 2
2 Twin Beds

ARAI Bldg. Superior Triple / Mountain view (3 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

31 sq m
Sleeps 3
3 Twin Beds

ARAI Bldg. Superior Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Refrigerator

Flat-screen TV

Blackout drapes/curtains

Premium bedding

Mountain view
31 sq m
Sleeps 2
2 Twin Beds

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
62 sq m
Sleeps 4
4 Twin Beds

ARAI Bldg. Character Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
31 sq m
Sleeps 3
1 Twin Bed and 1 Double Bed

ARAI Bldg. Character Triple / Mountain view (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
40 sq m
Sleeps 4
2 Twin Beds and 1 Double Bed

NEST Bldg. Deluxe Twin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

34 sq m
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
43 sq m
Sleeps 2
2 Twin Beds

CLUB Bldg. Deluxe Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
43 sq m
Sleeps 2
1 Double Bed

CLUB Bldg. Deluxe FamilyTwin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
34 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

CLUB Bldg. Deluxe DoubleTwin (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
43 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Suite R (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
55 sq m
Sleeps 2
2 Twin Beds

LODGE Bldg. Deluxe Suite T (2 beds)

Exceptional

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

55 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Corner Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

63 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
76 sq m
Sleeps 4
2 Double Beds

LODGE Bldg. Deluxe Suite F (3 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

79 sq m
Sleeps 4
1 King Bed and 2 Twin Beds

CLUB Bldg. Premier Suite / Double (1 bed)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
75 sq m
Sleeps 2
1 King Bed

CLUB Bldg. Premier Suite / Twin (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
75 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

CLUB Bldg. Grand Premier Suite (2 beds)

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

Flat-screen TV

Premium bedding

Down duvet

Blackout drapes/curtains

Mountain view
113 sq m
Sleeps 4
2 Double Beds

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About the neighborhood

Located in Myoko, Lotte Arai Resort is in the suburbs and near a train station. The area's natural beauty can be seen at Takada Park and Imori Pond, while Joetsu Municipal Aquarium and Jigokudani Monkey Park are popular area attractions. Iwanohara Vineyard and Naena Waterfall are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Visit our Myoko travel guide

944-0062, Niigata, Myoko, 1966 Ryozenji

What's nearby

Akakura Onsen Ski Area
25 min drive - 19.3 km
Arai Road Station
10 min drive - 7.0 km
Myoko Sunshine Land
13 min drive - 9.6 km
Myoko Ski Park
24 min drive - 15.6 km
Seki Onsen Ski Resort
24 min drive - 15.6 km

Getting around

Myokokogen Station
30 min drive
Niigata Airport (KIJ)
128 min drive

Restaurants

食堂ミサ
8 min drive
コメダ珈琲店道の駅あらい店
7 min drive
食堂ニューミサ
12 min drive
氷見きときと寿し
7 min drive
とん汁たちばな
11 min drive

About this property

Lotte Arai Resort

Upscale family-friendly hotel near Takada Park

You can look forward to a poolside bar, an indoor mineral hot spring (onsen), and a terrace at Lotte Arai Resort. Skiers and snowboarders can spend time on the slopes at this hotel offering downhill skiing, ski passes, and ski equipment rentals. For some rest and relaxation, visit the hot springs or the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Enjoy the gym, as well as activities like snow tubing, snowboarding, and hiking/biking. Free in-room WiFi is available to all guests, along with shopping on site and 2 coffee shops/cafes.

Additional perks include:

A seasonal outdoor pool and an indoor pool, along with pool umbrellas
Continental breakfast (surcharge), free train station pick-up, and bike rentals
Hot springs on site, a 24-hour front desk, and a vending machine
A front-desk safe, table tennis, and concierge services
Guest reviews speak well of the overall condition

Room features

All 245 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.

More amenities include:

Pillowtop mattresses and down comforters
Deep soaking tubs, bidets, and free toiletries
Flat-screen TVs with cable channels
Refrigerators, free tea bags/instant coffee, and electric kettles

Similar properties

Parking included
Free WiFi
Restaurant
Air conditioning

￥56,350 total

Mar 6 - Mar 7

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free train station pick-up and drop-off shuttle from 9:00 AM to 8:30 PM
Train station shuttle at scheduled times, on request

Food and drink

Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,400 for adults and JPY 2,310 for children
2 coffee shops/cafes
2 restaurants
A bar/lounge
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Asahi
BAR Ruri
Sky Restaurant ZEN
The Plate
ゴンドラレストラン Village

Things to do

2 hot tubs
Bicycle rentals
Books
Downhill skiing
Full-service spa
Gym
Hiking/biking trails
Hot spring
Indoor pool
Karaoke
Library
Mountain biking
Playground
Ropes course
Sauna
Seasonal outdoor pool
Shopping
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Snow tubing
Snowboarding
Table tennis
Ziplining

Family friendly

In-room refrigerator
Indoor pool
Laundry facilities
Playground
Pool toys
Seasonal outdoor pool
Snack bar/deli
Soundproofed rooms
Trampoline

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Turndown service

Business services

3 meeting rooms
Business center
Computer station

Outdoors

Barbecue grill
Garden
In the mountains
Outdoor entertainment area
Picnic area
Pool umbrellas
Terrace

Full-service spa

Hot spring
Hot springs open from 6:30 AM - 11:00 PM
Hot springs water temperature - 100 ºF
Public indoor mineral hot springs (onsen)
Public outdoor mineral hot springs (onsen)
Spa open select days

Accessibility

Elevator

More

Banquet hall
Fireplace in lobby
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding

Bathroom

Bathrobes
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Shower/bathtub combination
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Electric kettle
Free bottled water
Minibar
Refrigerator
Tea bags/instant coffee

More

Air conditioning
Desk
Heating
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Ski slopes open in mid-December, depending on snow conditions. Guests should contact the property in advance of arrival for ski slope availability.

Meals are not included in the breakfast and half board rate plans for children ages 3 and under.

Disposable personal items such as toothbrush, razor, hairbrush, and shower cap are available for a surcharge in the lobby.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 1 to December 16:

Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately JPY 4400 for adults and JPY 2310 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from August to August

Hot springs access available from 6:30 AM to 11:00 PM

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

A car is not required for transportation to and from this property

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

LOTTE ARAI RESORT Myoko

LOTTE ARAI Myoko

LOTTE ARAI

Lotte Arai Resort Hotel

Lotte Arai Resort Myoko

Lotte Arai Resort Hotel Myoko

Frequently asked questions

Does Lotte Arai Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Lotte Arai Resort?

As of Feb 6, 2026, prices found for a 1-night stay for 2 adults at Lotte Arai Resort on Mar 8, 2026 start from ￥28,133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Arai Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Lotte Arai Resort?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte Arai Resort?

Check-out is at 11 AM.

Where is Lotte Arai Resort located?

Located near the slopes, this Myoko hotel is in the mountains and within 16 mi (25 km) of Takada Park, Iwanohara Vineyard, and Imori Pond. Joetsu Municipal Aquarium and Naena Waterfall are also within 20 mi (32 km).

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Lotte Arai Resort Reviews

8.6

Excellent

9.4

Cleanliness

7.0

Location

8.2

Staff & service

8.8

Property conditions & facilities

10/10 Excellent

Jonathon

Jan 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great resort for an all inclusive ski trip. Hotel is great- amazing food and facilities- especially the onsen and library space that had so many great book to look through on down day.

Stayed 6 nights in Jan 2026

10/10 Excellent

vincent

Jan 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff were all fantastic and understanding. The on site onsen is one of the best way to unwind after a full day on the mountain.

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Feb 1, 2026

Liked: Cleanliness, property conditions & facilities

Beautiful resort, incredibly friendly staff, great restaurant options and incredible skiing 2 minutes away. We stayed 6 nights and enjoyed every single minute of it. The only restaurant I couldn’t recommend is the shabu-shabu restaurant as the portions were small and not much flavour for the money. Well kept rooms, ski/ board storage was great and the onsen was one of the best I’ve visited in Japan.

Stayed 3 nights in Jan 2026

10/10 Excellent

Victor

Feb 3, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town.

Stayed 5 nights in Jan 2026

10/10 Excellent

Melissa

Dec 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Superb! We loved the ski in and out and the staff was amazing!

Stayed 2 nights in Dec 2025

10/10 Excellent

Susana

Jul 22, 2025

Liked: Staff & service, property conditions & facilities

Loved our room! Everyone was friendly and the onsen was remarkable.

Stayed 1 night in Jul 2025

10/10 Excellent

DongWook

May 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Excellent facility, even more excellent staff!

Stayed 1 night in May 2025

10/10 Excellent

Anthony

Jan 31, 2025

Picturesque location, awesome location

Had the best stay at this awesome resort!! Rooms are very large, comfortable and clean, we were in the Lodge!

Stayed 5 nights in Jan 2025

10/10 Excellent

James

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent resort with Western amenities and very nice rooms and facilities paired with classic Japanese charm and culture. Would definitely stay here again. Our family absolutely loved it!

Stayed 1 night in Jan 2025

10/10 Excellent

Cara

Feb 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect for a family ski vacation, excellent ski school, surrounding area has many good restaurants

Stayed 6 nights in Feb 2024

8/10 Good

Maxwell

Feb 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice resort with a few restaurants on site. Facilities were nice and the staff were helpful. Would not recommend for a solo traveler longer than a weekend. Mountain was nice and convenient for skiing

Stayed 6 nights in Jan 2025

10/10 Excellent

Shawn

Mar 4, 2024

Liked: Staff & service, property conditions & facilities

Excellent location for skiing at the resort. The food was good, and the Onsen was excellent. I thoroughly enjoyed my stay.

Stayed 7 nights in Feb 2024

8/10 Good

vivian

Apr 29, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It is a clean hotel and in very reasonable price. Only HKD 450/ per night . The lobby is newly renovated and the room is a bit old. But, the room is clean and I have no complaint. U can enjoy free onsen and the environment overall is good.

Stayed 1 night in Apr 2025

10/10 Excellent

Majanne

Feb 21, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place

Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol

Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Feb 17, 2024

Liked: Amenities

Lovely resort with very comfortable beds and pillows. Very fresh varied food. Highly recommend

Stayed 8 nights in Feb 2024

6/10 Okay

Matthew

Jan 22, 2025

Liked: Cleanliness, staff & service, amenities

Second visit to Arai. Snow was brilliant! Lifts are great compared to the older and more tired resorts like Akakura Onsen. My issue this visit is many facilities were closed. Bakery Cafe, Convenience Store, Asahi Restaurant we closed the entire time or for half our visit. The Plate was also feeling tired in terms of quality compared to our 2024 visit. Rooms and service are great. transfer excellent. Those issues made the great time more bland.

Stayed 5 nights in Jan 2025

10/10 Excellent

Verified traveler

Feb 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great enjoyable stay

Our second time after 5 years and it’s still as well maintained. We stayed on the lodge/ club side and enjoyed the views from our room. The bar is a favorite, and Japanese restaurant as well. Can skip breakfast if not a big eater- bakery seemed nice. Didn’t enjoy the Korean restaurant as much. Skiing was great! We were lucky to get one day of powder! Ask for Kim in ski school.

Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveler

May 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property!

A very comfortable stay for us on a road trip. The property is located in the mountains, about 30-45 minutes to the coastline where all the actions are. Rooms were very clean and spacious. We had rooms that overlook the ski lifts. We went during the quiet season so there was limited dining options. It is a huge property with lots of attractions and we could imagine the buzz in the peak seasons. There was no air-conditioning in the rooms during our stay but the staff brought in electric fans which did the job. A nice stay after all.

Stayed 1 night in Apr 2024

10/10 Excellent

Jiwon

Feb 1, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+++++ powder skiing & beautiful onsen

The Lotte Arai is the best hotel for skiing and onsen. Super soft endless powder snow on the gorgeous mountain hills and the slopes were adventurous and super exciting. The expert++ slopes can be another surplus if you are expert level. The onsen is luxury level. Sitting in the hotel water with snow falling on your head, especially at Lotte's well groomed onsen is unforgettable. The food at the hotel is not luxury level and limited as the location is all on its own with the city being 20-30 mins drive away from the site. One snowy evening when the Japanese, steak house, and Thai restaurant was full we drove out in the heavy snow to a slightly city area and found a local restaurant reccomending their stove rice pot, it became my top 3 best restaurant in Japan. I would reccomend driving out for food there was also a great Yakiniku not far away too.

Stayed 3 nights in Jan 2025

6/10 Okay

ATSUKO

Jan 31, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Check in was a lengthy process. We found that they could not seem to locate our bags and ski equipment that we sent ahead. They seemed disorganized and confused. Other guests in the lounge areas, dining room and onsen were very loud. Overall not very relaxing. The skiing was not great, as it was so warm, the conditions were bad. The food in the breakfast bugfet was good, but the non Japanese items on the dinner menu were not executed very well. Fairly tasteless yoshoku choices.

Stayed 1 night in Jan 2024

10/10 Excellent

Huidy

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Lotte Arai Resort exceeded all of our expectations on our recent 2 day getaway to the mountains. We only learned about this resort because it was affiliated with the Ikon pass, but we will certainly return for our next snow adventure in Japan. The location was beautiful and less than 2 hours from Tokyo by shinkansen. There was a convenient hotel shuttle that provided door to door service from Joetsumyoko station to the hotel. The check in process was flawless. We stayed on the 5th floor of the Lodge building in the most spacious hotel room I've ever encountered in Japan. The beds were extremely comfortable and the room conveniently connected to our kids room next door. Restaurant reservations were a snap to get online. The Japanese restaurant AKIRA had both an extensive Japanese buffet for breakfast and a tasty local set menu for dinner. Restaurant HA NOI was fine but not up to US standards for Vietnamese food. The ski/snowboard rental process was quick and easy. We were able to reserve snowboard lessons online without difficulty, and our friends were able to join the group lesson with only 1 days prior notice. The Village Station food court had modern Japanese standard fare that hit the spot after a busy morning on the slopes. There were so many other nice details provided at Lotte including: the Christmas Market where we had a nice Irish Coffee, the Christmas Cake, the pool table and darts, and best of all, the Onsen.

Stayed 2 nights in Dec 2024

4/10 Poor

Lisa

Jan 10, 2026

Disliked: Property conditions & facilities

Dinner restaurants are limited, get booked out quickly. Staff were not very helpful. Shuttle buses to other ski areas were not available during the whole time that we were there and there was no alternative offered. It seemed that they are not very helpful to offer alternative whenever something is not available, eg restaurant or shuttle buses services. Drinks are very expensive including soft drinks. $11 aud for a soft drink.

Stayed 4 nights in Jan 2026

10/10 Excellent

aria

Mar 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really nice Ski in ski out hotel.

Stayed 1 night in Mar 2024

10/10 Excellent

Billy

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Awesome ski in and out property, if you take the train and get off at the closest station they have a shuttle bus that takes you to the resort

Stayed 2 nights in Feb 2025

10/10 Excellent

VU MY LINH

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great for family. There’s something for everyone.

Stayed 3 nights in Jan 2025

Lotte Arai Resort

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View all photos for ARAI Bldg. Superior Double (1 bed)

ARAI Bldg. Superior Double (1 bed)

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View all photos for LODGE Bldg. Deluxe Twin (2 beds)

LODGE Bldg. Deluxe Twin (2 beds)

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View all photos for ARAI Bldg. Superior FamilyTwin (2 beds)

ARAI Bldg. Superior FamilyTwin (2 beds)

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View all photos for ARAI Bldg. Superior FamilyTriple (3 beds)

ARAI Bldg. Superior FamilyTriple (3 beds)

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View all photos for LODGE Bldg. Deluxe FamilyTwin (2 beds)

LODGE Bldg. Deluxe FamilyTwin (2 beds)

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View all photos for LODGE Bldg. Deluxe DoubleTwin (2 beds)

LODGE Bldg. Deluxe DoubleTwin (2 beds)

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View all photos for LODGE Bldg. Deluxe Quadruple (4 beds)

LODGE Bldg. Deluxe Quadruple (4 beds)

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View all photos for ARAI Bldg. Superior Twin (2 beds)

ARAI Bldg. Superior Twin (2 beds)

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View all photos for ARAI Bldg. Superior Triple / Mountain view (3 beds)

ARAI Bldg. Superior Triple / Mountain view (3 beds)

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View all photos for ARAI Bldg. Superior Twin / Mountain view (2 beds)

ARAI Bldg. Superior Twin / Mountain view (2 beds)

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View all photos for ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

ARAI Bldg. Superior Twin / 4 beds in total (Connecting rooms)

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View all photos for ARAI Bldg. Character Twin / Mountain view (2 beds)

ARAI Bldg. Character Twin / Mountain view (2 beds)

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View all photos for ARAI Bldg. Character Triple / Mountain view (3 beds)

ARAI Bldg. Character Triple / Mountain view (3 beds)

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View all photos for NEST Bldg. Deluxe Twin (2 beds)

NEST Bldg. Deluxe Twin (2 beds)

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View all photos for LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

LODGE Bldg. Deluxe Twin / Mountain view (2 beds)

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View all photos for CLUB Bldg. Deluxe Double (1 bed)

CLUB Bldg. Deluxe Double (1 bed)

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View all photos for CLUB Bldg. Deluxe FamilyTwin (2 beds)

CLUB Bldg. Deluxe FamilyTwin (2 beds)

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View all photos for CLUB Bldg. Deluxe DoubleTwin (2 beds)

CLUB Bldg. Deluxe DoubleTwin (2 beds)

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View all photos for LODGE Bldg. Deluxe Suite R (2 beds)

LODGE Bldg. Deluxe Suite R (2 beds)

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View all photos for LODGE Bldg. Deluxe Suite T (2 beds)

LODGE Bldg. Deluxe Suite T (2 beds)

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View all photos for LODGE Bldg. Corner Suite (2 beds)

LODGE Bldg. Corner Suite (2 beds)

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View all photos for LODGE Bldg. Deluxe Suite (2 beds)

LODGE Bldg. Deluxe Suite (2 beds)

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View all photos for LODGE Bldg. Deluxe Suite F (3 beds)

LODGE Bldg. Deluxe Suite F (3 beds)

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View all photos for CLUB Bldg. Premier Suite / Double (1 bed)

CLUB Bldg. Premier Suite / Double (1 bed)

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View all photos for CLUB Bldg. Premier Suite / Twin (2 beds)