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ロイヤル パーク ホテルの口コミ

3 out of 5
ロイヤル パーク ホテル
Opp. Dockyard Road Railway Station, P.D Mello Road, Mumbai, Maharashtra

口コミ

6.6
評価 10 - 19 件の口コミ中 6 件が非常に良い" "
評価 8 - 19 件の口コミ中 4 件が良い" "
評価 6 - 19 件の口コミ中 2 件が普通" "
評価 4 - 19 件の口コミ中 2 件が不満" "
評価 2 - 19 件の口コミ中 5 件が非常に不満" "

6.4/10

清潔度

6.6/10

スタッフとサービス

7.8/10

設備とサービス

6.0/10

施設のコンディションと設備

4.0/10

環境への配慮

口コミ

6/10 (普通)

RASHID

Staff is very nice humble and helpful
2023 年 11 月に 2 泊滞在

2/10 (非常に不満)

Savio

家族旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Called to confirm the reservation for the stay. The Hotel Manager say there is no reservation that came through orbits and they have no contract with Orbitz. The after showing him the confirmed reservation he states that the hotel is sold out. But he will try to get me accomodation .Upon arrival in the morning the Hotel Manager gives me accomodation to one of their other locations which is I Abad area and it not even a hotel it's a lodge . Not acceptable asked for my refund waste of time a month later going back and forth and told him if I don't get my money I will report it to the police he refunded only one day of stay. These guys overbook on walk-ins since they get a higher room rate and the internet booking they transfer to some cheap hotel

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and co operating staff Behaving very good and food was also good
2019 年 12 月に 3 泊滞在

10/10 (非常に良い)

Devendra Parsad

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Memorial moments at Royal Park Hotel
Could have improved the variety of local fruits for breakfast.Add cereals to the breakfast menu. Otherwise, the personnel were courteous and most cooperative.
2019 年 12 月に 4 泊滞在

8/10 (良い)

宿泊されたお客様

2019 年 9 月に 3 泊滞在

8/10 (良い)

Paban、Guwahati

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, nice 3 star hotel with friendly and helpful staff.
2019 年 7 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 2 月に 1 泊滞在

10/10 (非常に良い)

AT、London

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service is brilliant! All are wonderful staff. Would highly recommend this hotel.
2019 年 3 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
cleanliness was excellent , rooms was precious and fresh
2019 年 3 月に 1 泊滞在

4/10 (不満)

Ikram saeed

気になった点 : 施設のコンディションと設備、客室の快適度
Is okay
I would like to bring to your attention the horrible experience I endured during my stay at the Royal Park Hotel in Mumbai on Saturday 16th September 2017. I was a guest at your hotel for 2 nights whilst I was visiting Mumbai, after a recommendation from my father who every year stays at the royal park hotel when he visits India. The night of 16th September I went to bed after a long days travel from Gujarat to Mumbai. For some reason the electricity was not working which meant the Air condition or the fan was not working, neither were any of the lights. Due to the heat I was unable to sleep all night as I am used to the cold weather coming from the UK. Not only that, My mobile phone was not charged due to the power cut at the hotel. I heavily rely on my mobile phone to get to places using phone Maps and make calls to people to make them aware of where I am and that I am safe. I am a tourist in a city I have never been before. I endured a terrible night and day during my stay at your hotel. The electricity in buildings next to the hotel were working just fine. I was shocked to know that a back-up electricity supply was not available at the hotel and I feel like I wasted over 4000 rupees staying at your hotel that night. I raised my concerns with the person on the reception desk called Resham but it seemed like he was not interested in my complaint and told me to email you. I hope to receive a response from you discussing this matter with me. Thanks
2017 年 9 月に 2 泊滞在
Dear Sir there are certain things which are not in the hands of the hotel such as things related to the govt undertaking and natural calamity we have already given you a reply for the same and you asked for some compensation which we did not imply too Sir if we were so bad a hotel your father wouldn't have been staying with us today this date. Thank you with regards Manager Royal Park Hotel

10/10 (非常に良い)

Mei Ling

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing Experience
It was quite good and a very good experience. Price is very competitive keeping the service in mind
2017 年 6 月に 1 泊滞在
Thank you guest we appreciate your kind word and we promise to take you to the next level of service all beyond a "smile".

10/10 (非常に良い)

Abdul Bashir

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
D Front Desk and Staffs r Helpful but only Evelato
Actually d Front Desk and all d Staffs r Very Helpful and Service Orientated.
2017 年 5 月に 4 泊滞在
Bashir Sir, it was a delight meeting a you and it made us more happy to be at your service Thank you for being our guest.

2/10 (非常に不満)

kwon young seok、seoul

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
객실 형편없고 심지어 타올도 1개 이불도 없고 청소 엉망
객실 형편없고 심지어 타올도 1개 이불도 없고 청소 엉망 2박예약후 1박만 해도 2뱍 다 받는곳,

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avoid this one!
absolutely unsatisfied. Avoid if u r travelling with family.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Over priced, dirty, questionable service
Dirty sheets, wifi only available in lobby, poor organisation at the front desk to the point that I and another guest were asked to pay twice (until we showed our proof of purchase emails). Should be an awful lot cheaper for what it is. I was mis-led by the overall good ratings this hotel has. It may once have been a lovely place to stay, but it needs re-investment in its people and services to become so once again. Would recommend looking elsewhere.

8/10 (良い)

Evgeny、Екатеринбург

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Хорошее соотношение цена-качество
Плюсы: расположен относительно недалеко до Ворот Индии и Marine Drive. Напротив отеля железнодорожная станция Dockyard Road. Отзывчивый персонал. Минусы: завтраки в отеле были однобразны (омлет). Не понравилось постельное белье, попросили сменить. В номере wi-fi не работает, только в вестибюле.

2/10 (非常に不満)

Sonia、Rohtak- Haryana

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very bad experience.
Room is stinking. Cleaning of rooms is not satisfactory. Room service is worst. Overall experience is very bad.

4/10 (不満)

Ajit Dhankhar、Delhi- India

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Service is very poor.
Hotel room is stinking. Room service is very poor. Accesories like towel & room cleaning are worst.