「The staff were very polite and helpful. The room was spacious and clean, which was perfect.
The problems were that tourists in the hallway were very loud and stuff didn't tell us in advance that using mosquito repellent incense would cost USD10.
Overall, it was a very good hotel, and it was a good hotel to relieve the fatigue of our trip to Uganda.
This is not the hotel's responsibility, we asked for a taxi to the airport late at night at this hotel, it was USD55. But, the taxi driver said, "I...
「Staff were great and highy professional plus good meal. My stay was however not enjoyable due to poor internet connection.terrible internet service. The hotel should get this sorted. Travelers shouldn't have to worry about internet when lodged in a hotel costing nearly $120 」
「Small but cozy and greeny hotel, not like the biggest chain hotels in Kampala.
I complained not having bathtub in the room but they didn't have the room at that time. At dinner time, the manager came and offered me to move to the room with a bathtub.
Thank you for the quick response and kindness.
I will be back.」
「Spacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well..」
「I love staying at BMK when I visit Kampala. Very convinient central location, descent property, lots of dining options, good size rooms and friendly staff. Never disappointed and will be returning in a couple of months. 」
