"Overall this was a nice hotel.
The issue I experienced finding my wallet missing money immediately after a staff member cleaned our room.
When escalating the incident with the hotel staff, they sided with their staff member and the story they told us was not believable.
"
"Excellent hotel with very nice glamping and food / staff was very responsive and nice. Food for breakfast and lunch was excellent / we unfortunately missed dinner. On lake Naivasha with boat tour facilities. Hells Gate Park is very close. Excellent access to all facilities. Special thanks to Geoffrey the Front Desk Manager who was very accommodating and a pleasure to work with. We would love to have extended our visits will be back again."
"Remove the word “luxury” in the name of the hotel or replace it by “Outdated” then it’s clear about the state.
Also replace “pool” with “Pond” it describes it better the water was green and dirty
Flowers/bushes on balconies was all dead why not remove them"
"The hotel denied that I had booking even I showed them the email from Expedia!!
They said we don't deal with Expedia!!!
I tried to contact Expedia but in vain.. Weak support service.. No email to contact Expedia at. The stupid messenger is just automated templates that were not of any help at all.
Calling call center Internationally is extremely expensive.
Basically, I was ripped off and totally ignored by Expedia.
I had to search for another hotel. Money is gone... Hotel is a bunch of theifs...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Grace and Charles did everything to make my stay pleasant and convenient. The service they provided and their level of communication were excellent. "
"The new Trademark Suites is a remarkable find, and an unbeatable bargain. It's a top quality hotel just outside the craziness of downtown Nairobi and provides all the advantages of a 4 star hotel with a one bedroom suite with a full kitchen in a safe delightful and quiet setting at a much lower price. Village Market and other amenities are all nearby. Excellent staff, great service and responsive management. "
"Phenomenal place! The animals are really just roaming around where you walk and view of the lake is stunning. Food was top notch and service too. I can’t recommend this place enough"
Commune with nature and explore the great outdoors at Lake Naivasha during your travels in Naivasha. While you're in the area, stroll along the lakeside.
Take a campus tour or just explore the area of Kenya Wildlife Service Training Institute, during your travels in Naivasha. While you're in the area, stroll along the lakeside.
During your trip to Nairobi, you can browse for the perfect souvenirs at Two Rivers Mall. Discover the area's top-notch restaurants or seek out the safari tours.
What's the area like around Mt. Longonot National Park?
If you're planning to come to the area to visit Mt. Longonot National Park, take some time to see the rest of the sights while you're in town. Travelers like the surrounding area for its lakeside setting.
Where is the best place to stay close to Mt. Longonot National Park?
Sawela Lodge is one of the top choices for your stay based on our traveler data, and this lodge offers free breakfast and a restaurant. You'll find it 9.6 mi (15.5 km) from Mt. Longonot National Park. Other good choices around the area include Lake Naivasha Sopa Resort and Enashipai Resort & Spa.
If I need to cancel the hotel reservation for my stay near Mt. Longonot National Park, will I receive a refund?
Yes, most hotel room reservations are refundable provided that you cancel prior to the accommodation's cancellation deadline, which is often 24 or 48 hours before your check-in date. If you booked a non-refundable reservation, it may still be possible to cancel it and be given a refund within a 24-hour period of booking. Plug in your dates, click on "Search", then you can use the "fully refundable" filter to review the best deals near Mt. Longonot National Park.
Where can I learn more about changing or cancelling my trip in the area near Mt. Longonot National Park?
To find more details about rescheduling or cancelling your stay near Mt. Longonot National Park, go to https://www.expedia.com/service/.
