Mount Vincent Vacations from ￥152,648

Positives: *Contactless property; the owner Mark was very nice & respectfully answered my questions via text regarding parking. *Check-in process very well-organised w/ clear instructions for key access/code etc. *Electric block-out blind helped w/ privacy, noise & light in the mornings. *Bathroom sink & vanity: Somewhat clean w/ good bench space. Negatives: *Really unfortunate to report the negative aspects of this property as Mark was so polite & helpful (as per above). *Generally, a very uncomfortable stay. *Guest house hasn’t been well-maintained; old house needs attending to. *When it rained, the front porch almost flooded w/ rain coming down the gutters. *Needs to be routinely fumigated & then surface-sprayed frequently. Had to deal w/ two cockroaches during my 2-day stay! *Only two parking spots on the property & street parking not timed ONLY during the weekend. *Smell upon arrival & during my stay was a mix of mould, air freshener & chlorine. *Room was nothing like the photo on Expedia. It hadn’t been cleaned / vacuumed at all well so I had to place my luggage on the bed & slept on one side of the mattress. *Mattress was old & so soft, felt like quick sand; it was really difficult to actually get out of it, nearly strained my wrist extensor / flexor muscles! During sleep,felt like I was sinking! *Furniture very old, second hand & dirty & not at all functional or computer-user friendly. *The fridge appeared clean on the outside but was mouldy on the inside.

Excellent place for us to use as a base for vivisting Sydney for a short holiday. 5-10min walk from Redfern railway station meaning it was easy to move around the city.

Our check-in experience was superb with great customer service and a warm welcome for a special occasion. The room was spacious and clean with a great view of the mountains. Parking was easy (and included, with easy access to any floor from the parking garage. Breakfast was superb with a variety of options, but we were particularly impressed with the croissants! The Pullman team at Penrith Panthers are world-class and made our experience pure pleasure from start to finish. Go Panthers!

The staff here at the hotel, were attentive to detail, very helpful, and always friendly.

We had such a wonderful experience during our stay. Thank you so much for surprising my son with a birthday cake—it truly made his day extra special. Before our arrival, I requested a room on a higher floor away from the noise, as my son loves staying on high floors, and I also asked if it would be possible to display a birthday message in the room. The hotel went above and beyond by surprising him with a birthday cake instead, which made him incredibly happy and excited. Thank you for helping create such a memorable birthday for him. My daughter was equally thrilled and has already said that she wants to celebrate her birthday here next month as well! The room was spacious, and the beds were large, comfortable, and perfect for our family. Overall, we had a fantastic stay and truly appreciate the thoughtful hospitality.