Mount Eden Vacations from ￥154,084

Very nice and helpful staff. Delicious breakfast.

Beautiful room and great hospitality.

Room was clean. Holiday ambiance was great. Good food.

The room was nice but small, and there was a nice shop downstairs, which, despite exorbitant prices like $10 for a large Reese's peanut butter cup, had a good selection of food. We paid for a Premier room, but we weren't sure what was different about it than the Deluxe room. Most of the receptionists were extremely nice and helpful. However, I had brought a different credit card to check out than the one I had used to book the hotel. I didn't think I would need to pay until I checked out, but, apparently, they charge your card for amenities each morning instead of all at once at the end of your stay. I got numerous emails on the first morning to come down to the desk "right away" because there was a problem for my first card. That receptionist looked at me like I was an insect because my other card hadn't gone through. She made me feel really embarrassed even though I had plenty of money on my other card that I had planned to use for my stay. I also thought having to pay $15 for Wifi on each of our phones and laptops per day was ridiculous. The prices to watch a movie on the TV were outrageous too. They charged $25 each to watch 10-year-old movies like Inside Out. Housekeeping took out our trash and made our beds but didn't refresh our towels, which was disappointing.

Great location. Great restraunt, great staff. Pleasurable experience!