Our stay on friday the 19th april 2024 was very disappointing! Firstly the motel advertised a restaurant, this was closed due to not opening for a month, and we didn't sleep for one minute due to the security alarm going off every half an hour. We were driving from Bathurst to Ipswich and relied on a good sleep this we didnt have! Felt extremely upset and fatigued on our 4:30am departure thismorning. #Not happy# will not return nor recommend.
Jodie
2024 年 4 月に 1 泊滞在
8/10 (良い)
Jocelyn
2024 年 4 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hot pools were great.
Plenty of room within the property
Good location
Will stay again
Jocelyn
2024 年 4 月に 1 泊滞在
4/10 (不満)
Desley
カップルで旅行
2024 年 3 月 10 日
The pools were the only good thing about this motel, although the bed was comfortable. The building was very unattractive from the outside. Maintenance and repairs in our room were terrible. Lots of cracks and crazing in the bathroom and various repairs had obviously been done by an unskilled amateur. Screen door was very difficult to open and the lock was broken. The sofa had clearly not been vacuumed - there was grit all over it. There was no milk in the fridge. There was a toaster but no plates or cutlery. The so-called river view comprised an area with a fallen down pump shed and a broken fence. $189 was an absolute rip-off.
Desley
2024 年 3 月に 1 泊滞在
6/10 (普通)
Angelika
2024 年 3 月 5 日
良かった点 : スタッフとサービス、設備とサービス
Dirty noisy bathroom fan that hasn’t been cleaned in years. Aircon was underpowered and didn’t cool the room very well.
Angelika
2024 年 2 月に 1 泊滞在
2/10 (非常に不満)
Cam
2024 年 2 月 14 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Cam
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Leanne
2024 年 2 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Leanne
2024 年 2 月に 1 泊滞在
6/10 (普通)
Warren
家族旅行
2024 年 1 月 18 日
良かった点 : 清潔度、スタッフとサービス
Good motel for an overnight stop and go. Is old, so its showing it's age and needs maintenance... quiet location which is good, and solid old brick so noise is minimum...
Warren
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
Allyson
2024 年 1 月 17 日
Allyson
2024 年 1 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 1 月 16 日
気になった点 : スタッフとサービス
Lovely hot pools, rooms okay - poor management
The Artesian Basin hot pools were great - there is also a cold pool - all lovely. Room quality was variable some quite good and comfortable others pretty basic. However we had a real problem with mansgement. The staff couldn’t find our booking for a second room so we booked and paid for another second room separate to our Hotels.com booking. The second Hotels.com booking was later found after we had checked into and paid for the other room. Management wanted us to pay for this room too and had already in fact charged us for one night in this room.
So we had paid for 3 rooms when we only ever booked two and were only using two. Hotels.com were excellent in helping to negotiate a resolution - which was ultimately only partially successful.
宿泊されたお客様
2024 年 1 月に 2 泊滞在
6/10 (普通)
Dave
2024 年 1 月 13 日
気になった点 : 施設のコンディションと設備
This property is probably 2.5 stars because the rooms are too small and the standard of maintenance evidenced by repairs on towel rails etc is very poor, reflecting an unwillingness of owners to invest in the upkeep of the property. The artesian pools were a pleasant surprise and surprisingly well maintained. Overpriced for this standard of accommodations.