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"Very messy place, understaffed and the choice of meals very limited. Facilities are in poor condition and not clesn "

"The staff is wonderful. They are friendly and very helpful. The rooms are cute and clean. It’s fairly quiet at night. The property is 1 block from the beach and walking distance to other popular areas. Breakfast was simple. The fresh fruit was the highlight for me."

"The breakfast was amazing and the staff were very nice. Very well kept and taken care of. The staff was always cleaning the property every morning and night."

"Very friendly staff. Great pool "

"This is our third time at the property. The view is unbeatable. Howler monkeys come by close. Comfortable apartments. Friendly staff. The only reason for 4 starts vs 5 is that the apartments are a bit tired and outdated. "

"Loved everything about our stay. They took boutique style hotel to the next level. Communication with the staff was superb. Shami and Cynthia were so accomodating. Highly recommend. "

"We had a really good stay at El Sano Banano overall. The highlight was definitely the staff — everyone was incredibly friendly and welcoming. A special shoutout to Miguel at the restaurant, who was our favorite server. He went above and beyond and made our experience even better. The hotel itself was clean and well-kept, and the location is fantastic — just a short walk to the beach and right in the heart of town, which made everything super convenient. That said, there are a few smaller things that could be improved to make the stay even better. The WiFi in the room was quite slow, and the in-room safe wasn’t working. The window coverings are bamboo-style and let in a lot of light at night and early morning, plus they don’t offer much privacy from the street. At the restaurant, the food was good but a bit limited — the only protein option available was shredded chicken. For the complimentary breakfast, only one coffee is included with no refills, which felt a bit restrictive. Housekeeping could also be improved, as our dirty towels weren’t replaced during room cleanings. The room itself is fairly basic — no TV or fridge — which may matter depending on your preferences. Water pressure in both the shower and sink would occasionally cut out for about 20 seconds before coming back, which was a bit frustrating. We also weren’t able to get early check-in, and our room wasn’t ready until about 10 minutes after the official check-in time, even though there appeared to be other "

"We went for the standard room but it was beautiful and spacious and very clean. They came twice a day to service the rooms and did a wonderful job. The pool is the best we have ever experienced… always a lovely temperature and great design. Areas for improvement: more sun beds around the pool (a couple of times there were none available) and yoga should be included free of charge for guests. Every other hotel we stayed in during our trip had this included - when you pay a lot for the room you don’t expect to be charged for these services. "

"The property was immaculate in the staff very friendly"