2/10 (非常に不満)
Sinthu
家族旅行
2024 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
We stayed at 4 hotels in Italy all in different cities and
This was the most expensive one but was the worst one!! It’s definitely not worth the price. If you don’t have a rental this place is not worth it. We spent around $300 euros in taxis here which works out to be almost $500 cad!!! This is all in a span of one day!!! They didn’t serve dinner the first night and lunch the next day so we had to basically eat biscuits from our last hotel until dinner time. The spa was okay nothing great about it. There was also no AC in the room and when I called to inquire they said they can’t turn it on cuz it’s still winter season!! The staff at the reception were friendly but the breakfast staff were not friendly and to be honest seemed a little racist as they were serving the non coloured people a lot faster and better! We spent most of the second day in our room cuz it was raining and there was nothing really do! I would definitely skip montepulciano if I ever go back to Italy! Also one more thing..they didn’t clean our room the next day and I had to call and ask them to do it and then after room was cleaned our key card wasn’t working and we had to walk all the way after dinner in the pouring rain to get it activated again! Definitely will not be returning here and would not recommend it.
Sinthu
2024 年 4 月に 2 泊滞在
