Montebello Vacations from ￥214,466

I booked King Suite but I was given queen. Couldn’t do anything after checked in. Came to know only after having entered the room. Parking was not available when we came back after dinner. Parked on the sidewalk.

For the price, it is excellent and we can't complain, breakfast included and parking included which is a blessing around NYC area, all the other hotels and stays were much more expensive, the suites were spacious and good for a short family stay!

Clean rooms, good service. All I expected for a one night stay for a local event.

The property was extremely good value for the amount paid compared to others on our journey

For the price of this hotel I am definitely disappointed. I had house keeping once while I was there for 6 nights. I was spoken to very rudely by a man working in the restaurant. I was never able to go to the restaurant but i definitely think there should be some kind of priority for those staying in the hotel. The website wasn’t working for room service which messed up some nights when I didn’t wanna leave the hotel. Unfortunately one of the elevators was broken the whole time which left me waiting for 15 minutes at some points to get to breakfast or to get down to the lobby. I think for such an expensive and prestigious company I was definitely let down by the Hyatt house jersey city.