モンティ ヴィヴィエンダ ホテル

「深夜の到着でも」

「真夜中に到着。空港送迎終了していましたが、タクシー代を払ってくれて親切でした。朝食が美味しかったです。」

「コンベンションセンター近くで便利」

「部屋は使いやすく綺麗でした。 またフェニックスに行くときはこちらに宿泊したいと思いました。」

「The resort gives a great beautiful resort feel upon arrival and the variety of pools (with lots of chair options) you can go to is wonderful. However, the rooms are dated, house keeping either didn’t show up or didn’t come until nearly 7 pm. We stayed here for waterpark access but would have been better off paying for a day pass. Would not stay again as it’s not worth the price. 」

「新築ホテルで快適に過ごせました」

「I had an incredibly terrible experience in this hotel. When I asked the receptionist of the hotel whether or not I can have toothpaste, by talking to her, saying "Excuse me," with a calm voice in a polite tone, she was a little startle by being talked to. Surprisingly, she yelled to me, "You scared me!" with a quite angry and unpleasant face and gesture. I was in fact surprised that she got angry, since what I said is just "Excuse me" quietly and politely. So, I said, "YOU scared me." Then, she...

「Convinent place and good facilities, but a little old 」

「Horrible, had to get evacuated and no one from the hotel communicated with me. Also was booked for two nights was told they would pay the stay at a different hotel and when I was checking out was told they would only pay for one night. Had the nerve to say that was communicated with me, it never was. I don’t like being lied to, will never stay there again 」

「The location is convenient. However our stay was not good... the room we checked in didnt have hot water. We were not able to exchange room until nxt day. We received the credit as a gesture of apology. Though it did not meet the price we paid. I expected the Westin to be much better... 」

「Good convenient location, spacious rooms, good amenities.」

「Staff were kind and prompt, it was very clean, it is geared for children so be ready to be over stimulated.」