2/10 (非常に不満)
Roman
2018 年 8 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolute failure!
We got a standard room (200,000 IDR) instead of the superior room that we had booked (450,000 IDR). The host arrived the following day - he didnt even care to answer the phone. No compensation offered, he only said it was miscommunication between the booking server and him and that the standard room is the SAME as the superior room.
The room we stayed in had a broken bed, a window impossible to close, absolutely reeking toilet due to not working sewer system, the door lock stuck so the host had to break in the room through window, we had to wake up the sulky staff in the morning to ask for breakfast.
We strongly warn everyone from staying at this place - there are lots of cosy, friendly homestays all around Moni, but this one is just money-ripping badly-running business!
Roman
2018 年 7 月に 2 泊滞在