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"Amazing hotel!"

"This was one of the best hotel experiences I've ever had. Amazing room, incredible meals and great staff. Truly amazing and I would definitely stay here again."

"Staff were excellent, cannot fault them! Our room was spacious, but a couple of issues like the bidet wasn't working on the first day but it was fixed the next day. The room was very hot and a lady staff helped us by opening the balcony to let the cool air in. Also she brought a fan which was a big help! We've stayed here before and we are familiar with the area around it. We stay here before or after our cruises lime this time we did HK to Yolohama and we walked to this hotel from the terminal, very handy@"

"great onsen! super large. great location. "

"A great hotel. Excellent staff, rooms and facilities. Great location, subway within 5 min walk, and 15mins for a leisurely walk to the cruise port."

"Phenomenal service! I have stayed at many many fine hotels throughout Japan for decades. This was my first trip to Yokohama and the staff in this wonderful hotel just made it wonderful beyond my expectations"

"This hotel had a great vibe and really friendly staff. Extremely close to the train station which wasn't a noise issue at all. I really loved everything about staying there."

"Everything was great!"

"The room was clean, comfortable bed, with great temperature control. It was perfect for us two. If you have mobility issues, (walk with cane, crutches, walker) I would go with a bigger room. Great room. Outdoor entrance and lobby was very classy. It provided health supplies (brush, toothbrush , toothpaste, skincare products, tea, coffee) if needed. Staff was very kind and let us store luggage for an hour after we checked out and even called a cab for us. Highly recommend this hotel!!! Great location…shopping, restaurants, and train station within walking distance."