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"The breakfast was excellent with a great variety and helpful staff. The local area is not great to look at but at least there are lots of good restaurants within walking distance. The room was nice but even though it was that warm outside the room was still warm and the air con didn’t work. My main complaint: The hotel uses a photo of its rooftop pool as its main advertising yet it was under construction at the start of April so there was no possibility of using it. This was very disappointing and we had to travel to a nearby beach. Staff including the manger were very dismissive when I enquired about using the pool. Just because it is cold for locals doesn’t mean that those who come from colder climates can’t use the pool. I appreciate the weather was not great on some days but on most days we would have used it."

"Easy check in with pleasant staff, very clean room with view of the sea. Great for first night in Crete."

"Me and my husband had an amazing time. The staff was so helpful and kind. Having all inclusive was awesome, not having to worry about getting food and finding things to do was very relaxing. "

"The food was incredible! The staff is amazing, super friendly and accommodating. We will definitely be back! The only thing that surprised me was the bedding. The sheets were not soft and bedding was super thin. With how nice the resort was I expected something better! "

"Beautiful hotel, quick transfer from airport and friendly welcome. So lovely to have gifts for the children. Lovely sea view swim up pool. Clean, beautiful view and nice pool. Very clean throughout! Staff always willing to help but more staff needed to serve drinks as often long waits. Would have liked waiter service for swim up rooms. Lots of restaurants and snacks bars. Loved the beach bbq snack bar (kebabs were gorgeous), nice range of Pizza, fantastical waffles & crepier, Pan Asian & Tex Mex our favourite restaurants. Entertainment was ok, could have been more. Great variety of drinks & loved the Easter Sunday celebrations on the beach. Fantastic to be involved. Breakfast was good but would have liked more variety of fruit. Overall had a wonderful holiday. Loved the hotel, would visit again!"

"Wonderful vintage hotel with a modern high standard of renovation, in great location overlooking the historic harbour. Spacious well designed rooms and helpful staff."

"breakfast was great"

"Clean room, nice breakfast and close to the center of activity in the city. "

"We loved our stay. The room was great and the food was amazing. We were there out of season so there was not a lot of entertainment but we were expecting this. However, we had a lot of fun during our stay. "