「As a frequent business traveler who relies on quality accommodation, I was deeply disappointed by my three-night stay here.
My first major issue was accessibility. I have a non-visible disability and clearly detailed my room requirements in the booking notes. Upon check-in, the receptionist had absolutely no record of my request. Furthermore, the front desk staff were consistently unwelcoming and dismissive—any issues were just passed off to someone else.
The room was basic at best. It lacked...