I reserved a room with the expectation of access to the room at 3pm (the communicated check in time), air conditioning and other amenities.
I arrived after 5pm and the room was not ready. I sat in my car waiting and witnessed egregious behavior by some young people across the street by the park where they loudly denigrated a young woman with verbally.
When I got in the room it was after 6pm. There was no air conditioning. I called the property manager and told him the issue. I even sent him a picture of the wall thermostat showing the temperature was recording at 84 degrees farenheit.
The property manager doubled down on his assertion that there was adequate air conditioning. I left and found a new place to stay. They only agreed to cancel my reservation for the remainder of my stay but still charged me for the first night. They didn't provide promised services so they shouldn't have taken any money and refunded me the full amount.
Duane
2025 年 5 月に 2 泊滞在
2/10 (非常に不満)
Daniel
2025 年 5 月 9 日
気になった点 : 清潔度、施設のコンディションと設備
Na
Daniel
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Hugh、Coimbrao
2025 年 5 月 6 日
気になった点 : 清潔度、施設のコンディションと設備
This property should not accept travellers as it feels very unsafe. The tiny double bed hardly fitted 2 people. There was only a sheet on the bed plus a small thin blanket that didn't fit the bed as it was too small. The property is used by people who live there longterm and are very noisy and moving around the property all night. On the driveway outside our window, a man sat in his truck with his engine running most of the night. This property was not a pleasant experience.
Hugh
2025 年 5 月に 1 泊滞在
2/10 (非常に不満)
Patricia
2025 年 4 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
we were not provided bedding which was never stated. the property was genuinely unclean when we stepped inside. went to our room and the first thing we saw was some cockroaches and other random bugs. we turned around and walked right out.
Patricia
2025 年 4 月に 1 泊滞在
2/10 (非常に不満)
Federick
2025 年 4 月 12 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I made my reservation a week in advance only to be told upon arrival that my room was not available. Then I was sent to another location where the room had no keys to lock the door. The manager promise he would take keys to me but never showed up
Federick
2025 年 4 月に 2 泊滞在
2/10 (非常に不満)
Jarmila
2025 年 3 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jarmila
2025 年 3 月に 14 泊滞在
10/10 (非常に良い)
Ishmael
2025 年 3 月 9 日
良かった点 : スタッフとサービス
It was an clean property and was easy to get inti
Ishmael
2025 年 3 月に 2 泊滞在
6/10 (普通)
Maria
家族旅行
2025 年 3 月 7 日
I love how clean and the fresh smell every morning when I walked to the bathroom. The area is alright. The room extremely small and no TV it definitely needs a bit of more lighting.
Maria
2025 年 3 月に 2 泊滞在
2/10 (非常に不満)
Stefan
出張
2025 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad
Stefan
2025 年 3 月に 1 泊滞在
6/10 (普通)
Mildred I
カップルで旅行
2025 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nos cambiaron de cuarto y estaba limpio pero con mucho ruido por que estaban en construccion
Mildred I
2025 年 2 月に 1 泊滞在
2/10 (非常に不満)
Jessi
2025 年 2 月 22 日
No blankets, not clean, send you to a different place than you booked. Then they don’t answer for assistance
Jessi
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Gregory
2025 年 1 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice and clean
Gregory
2025 年 1 月に 1 泊滞在
2/10 (非常に不満)
Fred
カップルで旅行
2025 年 1 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property has no redeeming qualities. Everything in the place is broken. We took many pictures and if permitted we would show trhem.to unwary customers. It is in a very rundown area of Miami. No restaurants near by not even a grocery store.. A total disaster. Not worth any price.
Fred
2025 年 1 月に 1 泊滞在
2/10 (非常に不満)
Louise
2025 年 1 月 14 日
気になった点 : 清潔度、施設のコンディションと設備
Mal situé . Pas rassurant
Louise
2025 年 1 月に 1 泊滞在
8/10 (良い)
Randy
2025 年 1 月 12 日
Randy
2025 年 1 月に 4 泊滞在
8/10 (良い)
Robert
2024 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The requested location was changed to a different location. In the end it worked out, but I did not stay at the original selected location.
Robert
2024 年 12 月に 1 泊滞在
10/10 (非常に良い)
Lorenza
出張
2024 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and affordable
Lorenza
2024 年 12 月に 1 泊滞在
4/10 (不満)
Carlos
2024 年 12 月 1 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Carlos
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Jennifer
出張, グループ旅行
2024 年 11 月 17 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First we booked a room with AC double bed wifi
There was non of the above
We were sent to a wrong address was unable to contact anyone
We were finally rerouted to the right location.
Was greeted by a very confused person who
Said she had no info on our reservation she lead us to a tiny, filthy room with a tiny bed.
She then offer a shared room with a male occupant already in
I don't understand how this dump is considered a hotel
This was a bate and switch
What you see on the website is far from what you get
Jennifer
2024 年 11 月に 4 泊滞在
2/10 (非常に不満)
Elena
2024 年 11 月 16 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I did not stay at Villa by Eco-shared, because I could not fly to Miami.
I tried to cancel the reservation, and they answered "No problem", but my account was charged anyway.
Elena
2024 年 11 月に 3 泊滞在
2/10 (非常に不満)
Andrew
出張
2024 年 11 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
First, they ended up sending me to a different place because there was some vandalism issue. Then they sent me to this place that is horrible. Bathroom towels were cut up there’s cockroaches and mosquitoes in the room. Very disappointed last minute they made me go somewhere else which I ended up paying over a $70 Uber ride, because I went to the first place then I seven to another place will not come back again would not recommend horrible experience Also, I paid for a private room. They ended up making me go on a shared room I would like my money back
Andrew
2024 年 11 月に 1 泊滞在
2/10 (非常に不満)
Canyuan
2024 年 10 月 20 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is the worst experience I’ve ever had. I went to the hotel twice. The first time when I went there, no one was there. The second time when I went there, I finally got connected with the landlord, but I was told I cannot live there. It was 4:00 PM. Then, I could not find another hotel until 2:00 AM the next day. The landlord never answered my call. What is worse, it cost me another $650 in total for Lyft and the new room. This is completely unacceptable.
Canyuan
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Marisol
2024 年 10 月 20 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Llegué al lugar y no había nadíe para recibirme Me comuniqué con el host y dijo que gestionaría el reembolso porque él no estaba presente este