Close to everything, good place to stay before a cruise.
Evan
2024 年 2 月に 1 泊滞在
6/10 (普通)
Karol
家族旅行
2024 年 6 月 11 日
良かった点 : 清潔度、スタッフとサービス
These are apartments converted to a hotel. Difficult to find, sign is behind a wall of bushes on a corner with lots of traffic. No parking available, not even street as that is for the apartments. Parking garages do not have in and out. Great for people who love to walk. South pointe is 2 miles away. Overall the place was spacious. There is only 1 tv, bedrooms don’t have TVs.
Karol
2024 年 6 月に 4 泊滞在
8/10 (良い)
Zaimarelith
出張, カップルで旅行
2024 年 6 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good!
Zaimarelith
2024 年 6 月に 3 泊滞在
2/10 (非常に不満)
Tameka
小さなお子様連れの家族旅行
2024 年 5 月 29 日
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel seems nice upon entrance but the facilities and service are horrible. The A/C vent dripped on the floor our entire stay. It was a frequent drip that left the floor soaking wet. I nearly slipped several times. It's a miracle that I didn't seriously injure myself. Another thing to note is that the staff is terrible. Check out is at 11am and they started calling the room incessantly at 11:05am. They couldn't even give a decent grace period. I travel frequently and have NEVER been to a hotel who bothered me so quickly. It not that they were sold out and needed the room for new check ins because they said they would charge me $15 if I stayed until 12pm and $25 if I stayed until 1pm. This means that they clearly had availability but instead they decided that harassing their customers for a little extra money was more important than customer support. To make matters worse a MALE staff member used his key to come into the room to tell me about the extra fees. When he opened the door I, a female, was undressed in just my underwear. He DID NOT apologize or even attempt to close the door. He stood there staring at me unapologetically while spouting off about their late fees. That entire interaction was inappropriate and unacceptable. I will never return here again or recommend that anyone else should. They are far better accommodations in the south beach area. I come to Miami often and have stayed at several different hotels, high and low, and have never been treated this way.
Tameka
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
Sharon
出張, グループ旅行
2024 年 5 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff went above and beyond to get us the transportation necessary for our travel around the area and to the airport!