8/10 (良い)
Amanda M.、Flagstaff
2025 年 10 月 11 日
良かった点 : 清潔度
Awful check in, a few quirks, wonderful stay! The good- The apartment was in a perfect neighborhood and was extremely clean. It had a lovely little bench for sitting on the balcony and having morning coffee. Everything you need is within walking distance. The bed was very comfy and the kitchen was as stocked as we needed for our stay. The property manager(s) were very quick to reply and Maria at the security desk was the absolute best. I would definitely stay here again! The bad-After 12 hours of travel we arrived to the apartment and a resident of the building had to talk to the security guy to let us in the building, and there was no key in the lockbox to the front door downstairs so we couldn’t leave to get dinner (we were starving). The mgmt team got the key there around an hour after we arrived at the apartment. We also weren’t given all the instruction needed to use the key pad but I figured it out eventually. After asking for a partial refund for the inconvenience they settled on a 10% discount for a future stay. The front door alarm kept going off for no reason when we would open the door which was loud and I felt really bad for the neighbors! Also they didn’t give us much TP (we had to buy our own) and we almost ran out of paper towels. All of that said, it was a lovely experience aside from the check in and a few quirks here and there and the weird door alarm. If you book a stay here you won’t be disappointed! Would stay here again.
Amanda M.
2025 年 10 月に 5 泊滞在