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"Nice location, staff is very friendly. Premium breakfast is worth the spend in our opinion. The downside, the rooms are too warm and are centrally controlled. Our room was 73 degree's, which for us was way too hot. Your only option is to open windows which is difficult to get the temperature consistent. There is also significant road noise where we were. The pillows suck, no other word for it. A pillow case with minimal fill, might as well have nothing. Asked for extra pillows, took 2 days to get them. This place serves a purpose, but is by no means luxury. "

"Perfect location"

"Such a great place to stay! We got lucky with the northern lights view. Restaurant was excellent!"

"Brilliant staff clean and comfortable room and a good breakfast "

"Location is great for the snow festival"

"Santa Claus Village was the perfect mix between nostalgic yet not overwhelming Christmas spirit. . Everything from the accommodations to the food was top notch. Everything was in walking distance and Uber/cabs were easily accessible. Friendly staff, clean facilities, overall great experience! "

"The staff were nice and the place was great. Since we were there for a vacation, it would have been nice to have a concierge service. No one there knew anything about how the northern lights industry worked. We had to figure out what to do completely by searching the internet. It was a pain. It would be easy to know all that and help guests negotiate it."

"The room was clean and comfortable and the staff were very friendly."

"Would help if reception staff were closer to the desk and not sat a distance away."