マサトラン ホテル

「falta remodelacion」

「⭐️ 1 Star Stay away from this property. Our entire experience was a nightmare from start to finish. Our original room had no working AC, and we were told we needed to upgrade our room, which was completely ridiculous and unacceptable. Unfortunately, the upgraded room was also in terrible condition. I’ll let the pictures speak for themselves. We brought our concerns to management, but instead of working with us to resolve the situation, we were essentially left with no reasonable option. At...

「Pensé que había estacionamiento valet.. quiza me equivoqué, no había estacionamiento cerca del cuarto si no atrás del hotel, y el desayuno de buffet estaba un poco caro, gracias por todo, espero quedarme aquí en el futuro」

「Good stay」

「町から離れていて周りには何もありません。乗り合いタクシーで町やアウトレットモールに行く事はできます。値段の割には部屋も広くお得感があります。のんびりするには良いとおもいます。」

「Está bien solo Que ya tiene tiempo el Hotel」

「Es de resaltar el respeto, cortesía y diligencia del personal, no solo de recepción,alimentos y recámara, todos, son quienes crean una experiencia altamente satisfactoria, gracias」

「Only stayed one night but…no visible outlets, no switch to turn light on upon entering room, this place is dated, bedspreads are terrible, no a/c only a fan, breakfast did not include coffee or juice so had to pay for, tv did not work for local channels. 30 years ago this was probably a nice place but owners should now bring bring to modern times via paint and maintenance. Description in Expedia is deceiving via info and photos.」

「It is a nice place, but the hot tub didn't work. There is no shampoo or conditioner in the shower. There is no sex swing in the master suite. It is in smaller units. location is not that great.」

「The place itself was okay, but unfortunately, I would not stay here again. There is no elevator, and I needed assistance getting up to my room. What made it more difficult was that there were no handrails on the stairs, so I had to hold onto the wall to safely get up and down. One of the employees noticed I was struggling and told me that he had previously suggested to the owner that the hotel needed an elevator, but he felt his job was put at risk just for making that suggestion. Hearing that...

「I am writing to share my disappointment with my recent stay at your hotel. During my visit, I ran into several problems. The ice machine was not working, and the TV remote in my room did not work either. When I reported the remote, the staff told me they would send a repair person, but no one ever came. Being promised help that never arrives was frustrating and made me feel that my concerns were not taken seriously. The breakfast was also disappointing. The options were very limited, and the...

「😪k le pusieran mas attention alas Cortina de los cuartos por esta may susias y guemadas del sol」

「I paid for AC Room Villa and they told me those were not available for months, Service was Rude will not come back」

「AC was not working, the door of my room was not working properly.」

「No extra towells」