マサトラン ホテル

「The building does not have AC. In plain summer the humidity and heat is unbearable. We called front desk and ask for a fan and they said they run out. One of my friend has Asthma and she almost pass out because the heat inside de room was horrible. I don't recommend this place. Poor costumer service and the pools were dirty and both jacuzzis were out of service. But that's the least problem. The main problem is the No AC. We are tourist. We are not used to the heat that's why they need to fix...

「Very hot night and did not have A/C .. didn’t even have fans to make up for it . Very humid and MUSTY . Last resort type hotel . Pls don’t waste your money .. might as well sleep on the beach .」

「The location near the ocean amazing. The hot tub was inoperable and if you’re paying what you do, it would be nice if it worked. The villas are awesome! The staff was pretty good, no overly helpful but good. I would go back. Hopefully everything works next time.」

「Place was clean, and staff was very helpful!」

「Is ok the only thing is they need music at the bar」

「It’s was a very nice place to stay at the view is amazing and very clean and organized」

「Excelente hotel, muy cercas del aeropuerto, personal muy amable」

「Por lo que veo dan mejor atención a los extranjeros que a las personas locales. Pésima atención en el buffete.」

「AC was not working, the door of my room was not working properly.」

「Everything was fine just the A/c super bad the A/c didnt work i was sweating all night.」

「The ice maker never has any ice」