Massif des Brasses

Pros: prime location, great staff. Quiet room, perfect breakfast. Cons: old mattress with pits and uneven surface. Couldn't close windows due to old latches. Bathtub/shower is too tiny to comfortably take a shower. Drain is clogged. Difficult to wash without water flowing all around.

Wonderful stay with outstanding concierge service I had a wonderful time at this property. The energy of the place is so welcoming, and the room itself was beautiful, spacious, and comfortable. The view was nice, though the “lake view” is a bit too far away to really enjoy from the room. Aside from that, everything was perfect. Check-in was smooth and they even accommodated me early, which I really appreciated. The highlight of my stay was Vince, the concierge. He was absolutely amazing, helpful with every question I had, especially about navigating to the Glacier Express and getting around the area. His magical personality made everything feel easy and memorable. Overall, a fantastic stay that I would definitely recommend!