Marrakech-Safi Vacations & Trips from ￥128,604

The hotel was in a vibrant location. Might not be for everyone as it was in a bustling old town location but we loved the culture. The interior decor of the location was also great. But the room was quite horrible. It felt like camping more than a hotel. Very cold floors. Bathroom very old, overflows, flush stopped for a bit. Hardly any amenities in the room such as absence of paper bin or enough lighting. There was a small mirror and the sink mirror and that's about it. No tea or coffee or even kettle in room. We had to go order some tea for £6! Just wate and tea! The walla are plastered which isn't a problem but on areas it looks really bad like damp. It could actually be damp I'm just hoping not. The general outside looks and the room has no similarity.

Tigmiza is a truly special property and not only because of its beauty and amenities but for the incredible staff that make it a haven! We wish we could name EVERYONE who made this stay exceptional. However, we can give special mention to Guest Relations extraordinaire Oussama (this man is a gift to the establishment!) Nothing was too small or big for him to take care of on our behalf. And ALWAYS with a sincere smile. We see the next GM in the making!!! Spa Manager Soukaina and the masseuses we worked with directly were lovely and exceedingly competent in giving us several wonderful spa experiences. Mom is still talking about her Hamman! Finally to all the front desk staff, servers and bell staff, like Hamza, Redouane, Abderrafie and others we say THANK YOU! THANK YOU for helping provide such an amazing holiday!!! We look forward to seeing and reconnecting with you ALL again sooner than later :)

Very classy and updated in a great location. Friendly staff. Spectacular rooftop views.

Everyone was so nice