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Reviews of Riad Capaldi

4 out of 5
Riad Capaldi
1 Derb Sidi Ahmed Ben, Nacer, Kaat Bennahid, Marrakech, Marrakech

Reviews

9.6

Exceptional

Rating 10 - Excellent. 31 out of 41 reviews" "
Rating 8 - Good. 8 out of 41 reviews" "
Rating 6 - Okay. 2 out of 41 reviews" "
Rating 4 - Poor. 0 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Javier

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here! Bader and Maroine were awesome!!! It’s really like staying with family!! I can’t get over how friendly and helpful everyone was!! They made me not want to leave!! They’re my new family :)
Stayed 2 nights in May 2024

8/10 Good

Alistair

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central Riad and great attentive management , lovely rooftop breakfast and clean rooms , thank you Alistair and Sylvia . Having stayed two night at Riad Capaldi , we transferred to Hotel Capaldi which was a very tranquil hotel , circa 40km from central Marrakech . Hotel Capaldi was first class for a relaxing and tranquil stay with great staff , food , spa etc , could not fault at all , lovely hotel , pool and grounds .
Stayed 7 nights in Mar 2024

10/10 Excellent

Matthew Charles

Liked: Cleanliness, staff & service, amenities
A calm oasis where you can relax and hear birdsong in the middle of a busy city before wandering into the alleys of Marrakesh. Team helpful with any requests and recommendations and will even walk you to neighbourhood restaurants and sights.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Riad is the best. I truly recommend staying here, and have only good things to say about it. Bader made our stay so incredibly smooth. He often walked us from our taxis to the riad, and always made sure we were safe and taken care of, even calling us one night while we were at a bar late and checking in to make sure we were okay. The room was stunning, modern but with a Marrakesh feel, and the rooftop was amazing for breakfast and hanging out. These people are the nicest and truly take care of you.
Stayed 2 nights in Mar 2024

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2024

10/10 Excellent

Imrun Nahar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay at Riad Capaldi was A . It's a quiet and peaceful riad, beautifully decorated inside and very comfortable in the rooms. The Oulidia room with private terrace was amazing also. If I could give a higher rating it would go to Marouane and Bader and their wonderful housekeeping team. They all went out of their way to give us the best personalized experience. From planning out our daily itinerary, restaurant recommendations, sightseeing excursions, or just chilling in the riad, these guys and their amazing local knowledge with a personal touch was just fantastic. We definitely got the best we could out of Marrakesh thanks to the whole team at Riad Capaldi. I would definitely stay there again if we go back.
Stayed 10 nights in May 2023

8/10 Good

Aisha, Houston

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Enjoyable stay at the Riad Capaldi. All the staff (Badr, Suad, Atiqah, Marwan) were incredibly friendly, welcoming, and helpful. Decently located in the Medina, but about a 20 min walk to most of the main sights. While we enjoyed our stay, the property is definitely overpriced compared to the quality. At almost $500 for 3 nights, we expected more in terms of amenities. The offerings are bare bone - not even basic bottled water is provided, let alone tea, coffee, or snacks. Considering that this is a very old property with limited amenities, it is heavily overpriced. We had several plumbing issues during our stay, and in fact could not even use our shower due to flooding. While I understand this is an old property and these issues are likely to happen, management should keep this in mind and price accordingly especially considering how basic the rooms and offerings are. Also, if you are arriving at the train station I do not recommend using the hotel transport at 200 MAD which is a complete rip off. The train station is about a 10 min drive and a local taxi costs less than 50 MAD for that same journey.
Stayed 3 nights in May 2023

10/10 Excellent

Ming Chang, Essex Fells

Stayed 4 nights in Apr 2023

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price for our 3 night stay given that this riad is in the heart of the Medina. Gorgeous roof for breakfast!
Stayed 2 nights in Mar 2020
Response from Maraoune on Apr 1, 2020
Thank you for taking the time to review.

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
staff is nice. The room is small and without natural light. the riad does not have much privacy because each room door is made from glass and you have to put curtains to block others' view. location is not good, very deep down in the not so safe alley, far from major road, easy to get lost or get misled by teenagers trying to get money from tourists.
Stayed 1 night in Feb 2020
Response from Maraoune on Apr 1, 2020
Possibly a hotel rather than a Riad in the medina would suit your tastes.

10/10 Excellent

S K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must stay!
Riad Capaldi was amazing! The staff, location, room and food couldn’t have been better! You will not regret staying here!
Stayed 3 nights in Feb 2020
Response from Maraoune on Apr 1, 2020
Dear S.K Thank you so much for your lovely review. It makes all the difference to us.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property is lovely, a little oasis away from the hustle and bustle of the city. The staff were really helpful and couldn’t do enough for us. They helped us get about and organised a fantastic guide for a day. We had a wonderful meal cooked in the Riad for us - a really great stay.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

JQNYC, NYC

In a perfect location just at the edge of the souks -but well inside the medina- Capaldi is an oasis amidst a cacophony. My large room in this classic riad had its own rooftop terrace where you could in-theory sleep under the stars. Incredibly attentive staff had ideal recommendations for a first-time stay in Morocco and looked after my every need. I felt well cared for within this well-appointed architectural gem. I would stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Shruti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Riad Capaldi was, quite simply, magnificent. Offering a perfect oasis of peace and serenity the Riad is beautifully located just a short walk and a few alleyways from the heart of the bustling Medina. It was tranquil, spotlessly clean and impeccably designed with just enough Moroccan influence combined with the sophistication of a 5-star boutique hotel. The staff were attentive to our every need and more than happy to escort us to the Medina until we found our way around ourselves. Breakfast was delicious - don't miss the natural yogurt with pomegranate and when you just need a little down time be sure to retreat to the roof terrace offering stellar views and a beautiful space for sun and relaxation. We can't wait to return!
Stayed 3 nights in Dec 2018
Response from Ed on Jan 9, 2019
Thank you very much for your review, we really appreciate it and we hope to see you here again.

10/10 Excellent

Brydon, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, quiet and safe Riad in the Medina
We loved our stay at Riad Capaldi and wish it could have been longer. The staff were so helpful, the rooms were perfect (exactly like the photos). Great location inside the Médina and close to the souks and tanneries but so nice and quiet. A little oasis. We were overwhelmed by the hustle and bustle of Marrakech so having the comfort of this Riad was perfect for us. Cooked us dinner one night, delicious!! Would 100% recommend.
Stayed 2 nights in Apr 2018

8/10 Good

Airdespair, Norfolk UK

Liked: Cleanliness, staff & service
Nice hotel in centre of town
A charming and very helpful and energetic manager,who bent over backwards to make our stay as pleasant as possible. The room was comfortable,but the lighting was very dim,so difficult to read in the room,there was no plug in the basin,and the room heating did not work so we had to ask for a heater which we received on the last day as someone was using it before.The shower was a dribbler,and i was looking forward to the one we have at home.I thing in fairness we had a spell of colder weather than usual.so we must make allowances.
Stayed 4 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of the Medina and set within the labyrinth of little alleys, staying at the Capaldi was a new experience. I would recommend it for anyone wanting something a little bit different.
Stayed 3 nights in Feb 2018

8/10 Good

Stephanie Severine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’accueil et l’hospitalité des hôtes sont exceptionnels Les chambres sont spacieuses et très propres L’accès au Riad le soir est un peu difficile car aucun taxis ne peut entrer dans le souk ou se trouve le logement mais l’hôte , Bader a tout arrangé pour notre sécurité Je recommande ce Riad
Stayed 4 nights in Apr 2024

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, property conditions & facilities
Endroit parfait et Hôte très attentionné!!! Excellent séjour et services
Stayed 4 nights in Mar 2024

10/10 Excellent

Ayesha

Liked: Staff & service, property conditions & facilities
I ragazzi della reception sono stati fantastici. Ci hanno indirizzato in ottimi ristoranti ed aiutati ad organizzare le Nostre giornate di questa bellissima vacanza
Stayed 3 nights in Mar 2024

10/10 Excellent

MARTA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager was very welcoming and really nice. The place is very beautiful

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super welcoming staff and lovely big rooms.
Super welcoming staff! lovely big rooms, quite and nice atmosphere. overall a lovely stay, the rooftop needs a bit of attention (a bit messy and only one sunbed). the area is a bit rough, but there is a lovely security guard at the end of the street, who gets rid of most of the people who are trying to trick tourists.
Stayed 3 nights in May 2023

10/10 Excellent

Sandrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Ulrich

Liked: Staff & service, property conditions & facilities, room comfort
Et rigtig hyggeligt Riad
Det er et super hyggeligt Riad - og kan helt klart anbefales. Det eneste er at Wifi kun er i foyen og ikke på værelset - og det er jo lidt der man ligger og søger på forskellige man gerne vil se på sit ophold. Nogle kanon gutter der bestyrer hotellet 😊
Stayed 4 nights in Feb 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très jolie riad, très bien situé en centre ville, avec une équipe professionnel, sympathique et très gentil merci beaucoup pour votre accueils
Stayed 1 night in Feb 2020
Response from Abderrahim on Mar 11, 2020
Merci

6/10 Okay

Meli, Baden Württemberg

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wasser nicht regulierbar, Zimmer sehr kalt, Personal freundlich, schöne Dachterasse
Stayed 3 nights in Feb 2020
Response from Maraoune on Apr 1, 2020
We apologise for the water and the cold. We try very hard to maintain a high standard and wished you had let us know on arrival so we could immediately fix the problem

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
Response from Maraoune on Apr 1, 2020
Thank you!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Le Riad est superbe, très bien placé dans la médina avec un personnel d une extrême gentillesse qui nous a accompagné devant les restos .... idéal pour visiter la medina
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Harry, Allgäu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage Hotelmitarbeiter waren sehr freundlich, aufmerksam und hilfsbereit! Immer wieder gerne!
Stayed 4 nights in Mar 2019

10/10 Excellent

Ben, Rotterdam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nette Riad dichtbij alles.
Modern Riad in het hartje van Medina. Personeel zeer vriendelijk en ze helpen je met alles. Route, taxi bestellen, restaurant reserveren. De receptionisten praten goed Engels, Frans en Arabisch. Wifi in openbare ruimtes was goed in de kamer niet altijd zo sterk. Kamers werden dagelijks schoongemaakt en nieuwe handdoeken krijg je ook dagelijks. Ontbijt was ook netjes geserveerd, je mag zelf bepalen hoe laat je ontbijt het is niet aan tijd verbonden.
Stayed 4 nights in May 2018